Tigard, Oregon, United States · On-site
Now is the time to join Tigard Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experie…
Skills: Financial Counseling, Case Acceptance, Patient Education, Objection Handling, Insurance Pre-authorization
Tigard, Oregon, United States · On-site
$20/hr–$23/hr
About Us Compensation: $20.00-23.00 Schedule: Monday-Thursday (8am-5pm) Hours: 40 Full-Time Location: Corporate Office located in Tigard, OR Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Ter…
Skills: Administrative Support, Office Management, Schedule Management, Data Analysis, Event Management
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The Healthcare Coordinator partners with dentists to secure financial commitments from patients for recommended treatments. They educate patients on financial options and manage schedules to ensure productivity and a positive patient experience.
A high school diploma or GED is required, with preferred training in dentistry, insurance, or business. Candidates must possess strong communication skills, financial acumen, and the ability to work in a fast-paced environment.
Now is the time to join Tigard Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
Executes the HC Handoff in partnership with each clinician on every exam patient
Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
Professionally overcome common patient objections to starting treatment
Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
Thorough understanding of business imperatives and how the role directly impacts metrics and results
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
Other duties and responsibilities as assigned
Qualifications
High School Diploma or general education degree (GED)
Travel might be required between offices
Preferred
Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
Knowledge of office practices, technology applications and patient insurances.
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
Influencer (active listener/observer of behavior; creates a win/win need for change)
Self-motivated, reliable individual capable of working independently as well as part of a team.
Ability to multi-task effectively without compromising the quality of the work.
Excellent interpersonal, oral and written communication skills.
Ability to handle and maintain extreme confidentially Patient records.
Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
With 1,000+ practices in 24 states, PDS Health empowers clinicians through business support to enhance patient care.
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs. We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields. PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.
Offices: 3521 Volunteer Blvd, Henderson, Nevada 89044, US · 17000 Red Hill Ave., Irvine, CA 92614, US
There are currently 62 open administrative positions in Tigard, OR listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Chubb Life Hong Kong, Neighborhood Health Center, Affinity Property Management, Inc., Cascade Management, Inc., Fanatics, among others. Browse the listings above to see every active employer.
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