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Full-time
Posted 7h ago
~40 hrs/week
Responsibilities
Lead, coach, and develop a retail team to deliver exceptional customer experiences while achieving business performance goals. Drive operational strategies and maintain company policies to ensure a safe and inclusive store environment.
Requirements
Candidates must have experience leading others in retail, sales, or a related field and be proficient in English. Availability to work a flexible schedule including nights, weekends, and holidays is required.
Full job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities.
A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals.
Description
Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
Perform other tasks as needed.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
Take action to create a safe, respectful, and inclusive environment for all team members.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Be proficient in written and spoken English (sign language supported).
Have experience leading others in retail, sales, or a related field.
Preferred Qualifications
You can:
Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
Follow through on commitments and establish mechanisms to encourage others to do the same.
Instill trust within the team and operate with a high level of integrity.
Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
Communicate with excellence, and tailor your communication style to different audiences.
Develop others through mentorship, coaching, and effective feedback.
Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment.
Resolve conflict and settle differences in productive ways.
Related keywords
RetailSalesFloor LeadershipCustomer ServiceDiversity and InclusionPerformance GoalsOperational ExcellenceTeam DevelopmentApple RetailBusiness Priorities
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Offices: 1 Apple Park Way, Cupertino, California 95014, US
How many Retail jobs are open in Tigard, OR right now?
There are currently 212 open retail positions in Tigard, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Tigard, OR?
Companies currently hiring include Albertsons Companies, Macy's, AutoZone, Domino's, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Tigard, OR?
Yes — 2 of the 212 open retail positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Retail jobs in Tigard, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.