Description PEOPLEONE HEALTH: PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduc…
Skills: Patient care, Phlebotomy, Medical terminology, Data entry, Customer service
Description PEOPLEONE HEALTH: PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduc…
Skills: Patient Care, Phlebotomy, Vital Signs Monitoring, Medical Record Management, Customer Service
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$16/hr–$24/hr
Full-time
professional certificate
Posted 11d ago
~40 hrs/week
Responsibilities
The Medical Assistant provides administrative and clinical support to healthcare providers, including patient intake, vital sign recording, and specimen collection. They also manage front-office operations such as scheduling, insurance authorizations, and maintaining patient medical records.
Requirements
Candidates must be graduates of an approved Medical Assistant program or a Licensed Practical Nursing program. A current Basic Life Support/AED certification and relevant phlebotomy credentials are required.
Full job description
Description
PEOPLEONE HEALTH:
PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.
JOB SUMMARY:
The Medical Assistant provides administrative and clinical support to healthcare providers, ensuring smooth operations within the outpatient care facility. This role involves assisting with patient care, performing basic medical procedures, managing patient records, and coordinating front-office tasks to enhance the overall patient experience.
SUPERVISORY RESPONSIBILITIES:
This position provides supervision to others: No
ESSENTIAL JOB FUNCTIONS:
Member Success
Maintains a working knowledge of PeopleOne Health membership plans and how to access the needed information.
Guides the member experience by providing information, education regarding options for care, and available resources
Manages, conducts, and tracks outreach initiatives for the member population
Provides exceptional customer service while performing job functions, such as, answering inbound calls or online inquiries regarding services, claims, benefits, eligibility, provider searches, and other health-related questions and following up with members to ensure their needs are met.
Utilizes technology, data, and other internal information to assist employees in obtaining the best and most cost-efficient health care for disease and condition management.
Front Office
Manages office telephone systems, including answering calls and returning messages
Schedules patient appointments and maintains communication to confirm future appointments
Scans and enters Protected Health Information, including medical information and health insurance information
Performs data entry tasks to document patient records within facility databases and maintains patient files
Ensures patients are an active member to receive services via the member portal.
Ensures patients are pre-approved for care by collecting prior authorization from the insurance provider, for outgoing referrals, when necessary.
Coordinates daily office activities, greets patients, and checks patients in and out for appointments.
Back Office
Records patient's vital signs, documents physician notes, and changes in medical conditions in the proper systems.
Collects blood and fluid samples, and assists with tissue samples, documents in the patient online database, and sends them in for laboratory analysis.
Correctly handles biohazard waste.
Preps exam rooms for clinical procedures and assists practitioners with patient care.
Assists physicians during routine checkups, outpatient procedures, and other physical exams.
Monitors and thoroughly documents patient symptoms for physician review during clinical exams.
Provides compassionate patient support and care, attention, and assistance during office visits.
Prepares and administers medications, including injections, under the direction of supervising physicians.
Utilizes daily and monthly checklists to ensure clinical, regulatory, and safety compliance
Additional responsibilities as required or assigned.
Other Duties:
Monitors clinical and office inventory for ongoing readiness.
Maintains center cleanliness and presentation.
Requirements
SKILLS & ABILITIES:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Proficient with technology, including Zoom, Microsoft Office Suite, or related software
Demonstrates professionalism, respect, and tact at all times
Basic understanding of medical terminology, coding procedures, and clinical pharmacology
Displays enthusiasm and a positive attitude toward coworkers and all members of the practice
Understands and adheres to patient confidentiality
Ability to constructively receive feedback from peers and leadership and direction from leadership
Ability to work with diverse groups of people of varying ages, ethnicities, life experiences, etc.
Comfortable working independently as well as part of the team
Dependable displays flexibility and shows initiative
Accepts and adapts to change and displays willingness to learn new processes and workflows.
EDUCATION, CERTIFICATIONS & CLEARANCES
Must be a graduate of an approved Medical Assistant Program. Certification preferred. Graduates of a Licensed Practical Nursing program will also be considered.
Current Basic Life Support/AED Certification from an AHA-accredited provider.
Phlebotomy Certification: Required for all Medical Assistants who perform venipuncture or specimen collection.
Must hold an active credential from one of the following nationally recognized organizations:
National Healthcare Association (NHA) – Certified Phlebotomy Technician (CPT)
American Medical Technologists (AMT) – Registered Phlebotomy Technician (RPT)
National Center for Competency Testing (NCCT) – National Certified Phlebotomy Technician (NCPT)
American Society for Clinical Pathology (ASCP) – Phlebotomy Technician (PBT)
New hires without certification must obtain the required credential within 90 days of hire.
Child Clearance - Act 33
Criminal Clearance - Act 38
FBI Clearance - Act 73
EXPERIENCE:
2-5 years prior experience in a medical office preferred
PHYSICAL REQUIREMENTS:
(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)
While performing the duties of this job, there is possible exposure to blood and body fluids, infectious diseases, chemicals, and repetitive motions.
The employee is regularly required to sit and use a computer.
Frequently required to talk, hear, and reach with hands and arms.
Must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision and adjusting focus.
Related keywords
Medical AssistantPrimary careOutpatient carePhlebotomyPatient recordsProtected Health InformationPrior authorizationClinical proceduresVital signsBiohazard wasteMedical terminologyClinical pharmacologyBasic Life SupportAEDNHAAMT
PeopleOne Health provides world-class healthcare that seamlessly blends treatment and prevention, leading to significant savings for employers and employees by keeping people healthier. This is the next generation of value-based primary care.
With PeopleOne Health, employers save up to 30% on healthcare costs and enhance employee recruiting and retention. Employees get access to an award-winning health benefit at no cost, including a team of top-tier doctors and healthcare professionals. Leading employers and thousands of members trust PeopleOne Health and rate their customer satisfaction an excellent 90+ NPS (exceeding the healthcare industry average of 35).
With thousands of members and growing daily, PeopleOne Health is one of the fastest-growing primary care providers. By providing world-class care early and often, we can reduce the chances of serious health issues, expensive procedures, surgeries,
and medications. This approach leads to healthier outcomes and better lives. Our services include a wide range of preventive and treatment services for employees and their family, including physicals, wellness visits, chronic condition care, diagnostics, imaging, dietary and nutrition, mental health, pharmacy, and more.
All of our health centers are staffed by top-tier doctors and medical professionals, offering easy access for all members. Discover more at peopleonehealth.com.
Offices: 207 W Gore St, Orlando, Florida 32806, US · 6100 Saint Johns Ave, Palatka, Florida 32177, US · 5840 W Colonial Dr, Orlando, Florida 32808, US
medical practiceprimary carepopulation healthand preventive careHealth DiagnosticsHealth CareMedicalPersonal Health
How many Administrative jobs are open in Orlando, FL right now?
There are currently 1,589 open administrative positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Orlando, FL?
Companies currently hiring include Orlando Health, Hilton Grand Vacations, Orange County Public Schools, Nemours Children's Health, Signal Tru Brand, among others. Browse the listings above to see every active employer.
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