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Skills: Customer service, Patient scheduling, Front office operations, Telephone communication, Medical terminology
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Full-time
high school, bachelor degree
Competitive salaries, Competitive benefits
Posted 1d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The Patient Coordinator serves as the primary point of contact for patients and visitors, managing check-ins, scheduling, and telephone inquiries. They are also responsible for collecting patient payments and performing essential front-desk administrative tasks.
Requirements
Candidates must have a high school diploma or equivalent and 0-2 years of experience in customer support or hospitality. Proficiency in computer systems and strong communication skills are required, with medical office experience preferred.
Full job description
Overview
Are you looking to make a difference in healthcare? Look no further!
MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you.
Facility: Novant Health Imaging Matthews
Location: 1401 Matthews Township Pkwy Suite 208 Matthews
Position Type: Full-time 40 hours
Work Schedule Details: Monday-Friday, Starting August 2026.
Responsibilities
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.
Qualifications
Education:
High School Diploma or equivalent
Prior Experience:
0 - 2+ years of experience working in a customer support role or hospitality field
Special Qualifications:
Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment
Preferred Skills/Experience:
Experience working in a physician practice or other type of medical services office
Knowledge of medical terminology
Prior patient collections experience in a medical setting
Medical records experience
Bachelor’s Degree
Company Message
About MedQuest Imaging
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimizecenter operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.
Growing to meet the need for high-quality outpatient imaging services
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Alpharetta, GA
LinkedIn followers
9,703
Total funding
$36M
Founded in 1996, MedQuest Imaging is one of the leading outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify and diagnose a range of health conditions. In addition to providing expert diagnostic solutions that include MRI, CT, mammography, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and hospital systems count on MedQuest. To learn more, visit www.MQImaging.com.
Offices: 3480 Preston Ridge Road, Alpharetta, GA 30005, US · 5 N La Plata Ct, Suite 104, La Plata, Maryland 20646, US · 320 S Gloster St, Tupelo, Mississippi 38801, US · 891 Mississippi Dr, Tupelo, Mississippi 38804, US · 1 Marcus Dr, Suite 100, Greenville, South Carolina 29615, US
How many Administrative jobs are open in Matthews, NC right now?
There are currently 58 open administrative positions in Matthews, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Matthews, NC?
Companies currently hiring include Erickson Senior Living, Elevation Church, American Addiction Centers, Costco Wholesale, Acts Retirement-Life Communities, among others. Browse the listings above to see every active employer.
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