Helena, Montana, United States · Hybrid
Our services impact EVERY Montanan! MISSION STATEMENT To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property ap…
Skills: Negotiation, Customer Service, Accuracy and Attention to Detail, Conflict Resolution, Microsoft Programs
Helena, Montana, United States · On-site
$16/hr–$18/hr
What’s the OPPORTUNITY? – Teller As a Teller you will help our members succeed in their financial goals through providing exceptional member service, processing transactions, doing your best to manage risk an…
Skills: Public Relations, Customer Service, Professionalism, Efficiency, Accuracy
Helena, Montana, United States · On-site
Why live in Helena, Montana? Helena is Montana’s capital city of about 75,000 people, surrounded by rolling hills and lofty mountains just below the Continental Divide, offering a quiet place to call home where small‑tow…
Skills: Strategic Leadership, Fund Accounting, Financial Reporting, GAAP Compliance, Budget Management
Helena, Montana, United States · On-site
Why live in Helena, Montana? Helena is Montana’s capital city of about 75,000 people, surrounded by rolling hills and lofty mountains just below the Continental Divide, offering a quiet place to call home where small‑tow…
Skills: Strategic Leadership, Fund Accounting, Financial Reporting, GAAP Compliance, Enterprise Resource Planning
Helena, Montana, United States · On-site
The E.W. Scripps NBC affiliate KTVH in Helena, MT is seeking a detail-oriented Sales Support Specialist who will be the backbone of our sales operations. This role offers an exciting opportunity to work directly with cli…
Skills: Customer Service, Microsoft Office, Excel, Word, Outlook
Helena, Montana, United States · Hybrid
Responsibilities eraton is seeking to fill a critical role for a full-time background investigator near Helena, MT. Applicants must reside within 50 miles of the city center of Helena. What you’ll do: The Investigator wi…
Skills: Background Investigation, Interviewing, Report Writing, Record Searching, Case Management
Helena, Montana, United States · On-site
Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect …
Skills: Customer Service, Medical Office Administration, Patient Billing, Health Insurance Knowledge, Medical Terminology
Helena, Montana, United States · On-site
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: Hardware Troubleshooting, Office Setup, Facility Maintenance, Inventory Management, Planogram Implementation
Helena, Montana, United States · Hybrid
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov The Montana Department of Public Health and H…
Skills: Office Management, HIPAA Regulations, Microsoft Office, Business English, Customer Service
Helena, Montana, United States · On-site
This first review of applications will be July 1, 2026. Please submit the following required documents on the State of Montana Careers website: Resume - Please include dates of employment and your supervisor’s name/phone…
Skills: Data Collection, SQL, Data Cleaning, Data Aggregation, Data Extraction
Helena, Montana, United States · Hybrid
This non-partisan position is responsible to ensure compliance with the Montana Procurement Act, associated rules, policies, and the Branch’s procurement delegation agreement. This position provides oversight, coordinati…
Skills: Procurement, Contract Management, Regulatory Compliance, Technical Writing, Project Management
Helena, Montana, United States · Hybrid
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov The Montana Department of Public Health and H…
Skills: Office Management, HIPAA Regulations, Microsoft Office, Business English, Customer Service
Helena, Montana, United States · Hybrid
This non-partisan position is responsible to ensure compliance with the Montana Procurement Act, associated rules, policies, and the Branch’s procurement delegation agreement. This position provides oversight, coordinati…
Skills: Procurement, Contract Management, Regulatory Compliance, Technical Writing, Project Management
Helena, Montana, United States · On-site
This first review of applications will be July 1, 2026. Please submit the following required documents on the State of Montana Careers website: Resume - Please include dates of employment and your supervisor’s name/phone…
Skills: Data Collection, SQL, Data Cleaning, Data Aggregation, Data Extraction
Helena, Montana, United States · On-site
About The Role Role involves the maintenance and upkeep of bank offices, facilities, buildings, and grounds through providing consistent, quality service that is timely and responsive to all situations. This role is open…
Skills: Carpentry, Electrical Work, Plumbing, Painting, Landscaping
Helena, Montana, United States · On-site
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov. The Montana Department of Public Health and …
Skills: Problem Solving, Organizational Skills, Time Management, Communication, Interpersonal Abilities
Billings, Montana, United States · Hybrid
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services. The Child Support Services Division (CSSD) establishes and enforces the financial and medical…
Skills: Child Support Program Knowledge, Training Development, Career Development, Adult Learning, E-learning
Helena, Montana, United States · On-site
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov. The Montana Department of Public Health and …
Skills: Problem Solving, Organizational Skills, Time Management, Communication, Interpersonal Abilities
Billings, Montana, United States · Hybrid
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services. The Child Support Services Division (CSSD) establishes and enforces the financial and medical…
Skills: Child Support Program Knowledge, Training Development, Career Development, Adult Learning, E-learning
Helena, Montana, United States · On-site
Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration. Our foundation of success is ha…
Skills: Accounts Payable, Accounts Receivable, Financial Reporting, Administrative Support, Data Interpretation
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The agent is responsible for contacting taxpayers to resolve overdue debts and establishing reasonable payment plans. They also conduct research to locate contact information and maintain confidential citizen records within the tax system.
Candidates must have a high school diploma or GED and three years of experience in customer service, debt collections, or credit and finance. Successful applicants must pass a criminal background check and have a current tax status.
Our services impact EVERY Montanan!
To be the nation's most citizen oriented, efficiently administered, state tax agency.
The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the State of Montana. The Information Management and Collections Division serves Montana citizens and businesses through timely and accurately processing tax returns, refunds, and payments, integrating improved technology to enhance the user experience, increasing electronic filings, resolving overdue debt, and collecting other state agency’s debt.
What We Can Offer You
The State of Montana's comprehensive benefits package includes:
Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/ In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue.
DUTIES
Job Overview:
This position resides in the Collection Services Bureau of Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. Duties include directing and coordinating tax collection activities to satisfy liabilities owed to the state by contacting taxpayers regarding delinquencies and applicable policies, statutes, and establishing payment plans; providing document review, process control, and related support services; and providing exceptional customer service. The position reports to a unit manager and does not supervise other staff.
Key responsibilities include:
Contacting Montana citizens via phone, mail, email, or other methods as necessary.
Taking payments over the phone.
Working with citizens to negotiate reasonable payment plans within department guidelines.
Conducting extensive research to locate contact information such as phone numbers and addresses.
Researching and determining individuals liable for trust tax balances.
Maintaining confidential citizen records in our integrated tax system.
Knowledge of:
Tax collection methods and procedures
Database operations
Basic accounting and financial records analysis
Records maintenance procedures
Standard office procedures
Skills in:
Customer service
Accuracy and attention to detail
Conflict resolution
Microsoft programs and other data base applications
Written, verbal, and interpersonal communication
Ability to:
Demonstrate self-motivation
Follow instructions
Provide timely customer service
Handle multiple priorities under deadlines
To be considered for any DOR position, applicants must complete and submit their application online and upload any required documents. Successful applicants are required to successfully pass DOR tax and background check(s). DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
***This is an incomplete list of job duties. For a complete job description please contact Human Resources. ([email protected] or 406-444-9858)
(All computer systems and tax guidelines will be trained on the job.)
REQUIRED APPLICATION MATERIALS
Please submit the following application material:
Complete state application
Submissions incomplete or missing relevant materials will not be reviewed or considered.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Special Requirements
Eligibility for employment will be subject to the following:
· Criminal Background Check. Circumstances involving convictions will be reviewed
· Tax status must be current. Circumstances involving tax status issues will be reviewed
Working Conditions
Work hours may exceed 40 hours from time to time, including weekends
Office environment
Lifting is infrequent, less than 15 pounds
Some travel may be required, must have a valid driver’s license
This job cannot be performed at an alternate work site
REMOTE/TELEWORK: This position may be eligible to work from an approved worksite; however, the successful candidate must be a primary resident of Montana as a condition of employment. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program. Fulltime telework is not available.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
"Effective May 26, 2026, this agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/ .”
Successful applicants are required to successfully pass DOR tax and background check(s).
EDUCATION / EXPERIENCE
The minimum level needed on the first day of work is:
· High school diploma or GED.
· Three years of job-related work experience made up of customer service, debt collections, or credit and finance.
· Other combinations of education and experience will be evaluated on an individual basis.
Official LinkedIn account of the Montana Department of Corrections. Social media terms of use: https://bit.ly/36LMbhw
The mission of the Montana Department of Corrections is to create a safer Montana through accountability, rehabilitation and empowerment.
Offices: 5 S Last Chance Gulch, Helena, Montana 59620, US
View all jobs at Montana Department of CorrectionsThere are currently 73 open administrative positions in Helena, MT listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Montana Department of Corrections, Benefis Health System, Altabank, Amentum, Conduent, among others. Browse the listings above to see every active employer.
Yes — 29 of the 73 open administrative positions offer remote or hybrid work (0 remote, 29 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
