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Full-time
Posted 64d ago
Apply by Oct 8
~40 hrs/week
Responsibilities
The Quality Assurance Clerk II ensures product integrity by executing the Quality Management System and conducting in-depth inspections. They are responsible for investigating customer complaints, analyzing quality trends, and driving corrective actions to reduce defects.
Requirements
Candidates need 1-3 years of experience in quality control or assurance, preferably within a warehouse or distribution setting. Physical ability to lift up to 100 lbs and work in extreme temperatures is required.
Full job description
DESCRIPTION OF EMPLOYER: Founded in 1901, Feeser’s, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA, servicing the Mid-Atlantic region. Feeser’s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.
SUMMARY: The Quality Assurance Clerk II plays a key role in ensuring product integrity and compliance with Feeser’s Quality Management System. This role performs in-depth inspections, investigates quality issues, analyzes data trends, and drives corrective actions. The Level II designation reflects advanced accountability for verifying process adherence, improving quality outcomes, and ensuring measurable reductions in product defects and customer complaints.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Scheduled shift: Sunday–Thursday, 6pm–finish; overtime as needed.
Lead routine execution of the Quality Management System, ensuring consistent application of standards across warehouse operations.
Conduct internal quality audits and verify completion of corrective actions.
Perform daily product inspections and identify nonconformities with documented follow up.
Analyze quality trends and recommend data driven process improvements.
Investigate customer complaints, perform root cause analysis, and document resolutions with measurable outcomes.
Oversee corrective and preventive action processes, ensuring timely closure and prevention of recurrence.
Prepare quality performance metrics, identify variances, and present findings to management.
Provide evidence-based feedback to Supervisors and the Warehouse Trainer regarding employee performance related to quality issues.
Ensure processes support reduction in product damage, mispicks, and quality related errors.
Perform additional duties as assigned.
SKILLS REQUIRED:
Strong independent decision-making ability and sound judgment, with appropriate escalation to supervisors when needed.
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in high volume environments.
Professional communication skills with the ability to work effectively across all organizational levels and with external partners.
Highly organized with strong attention to detail and ability to interpret quality data.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) with ability to develop reports and streamline workflows.
Strong analytical skills and comfort using technology to track, report, and interpret quality metrics.
Ability to maintain professionalism, discretion, and clarity in written and verbal communication.
QUALIFICATIONS & EXPERIENCE:
1-3 years of related experience in quality control or quality assurance (warehouse, manufacturing, or distribution preferred)
Ability to work in varying facility conditions and temperatures
Experience using powered industrial equipment preferred
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.
PHYSICAL/COGNITIVE REQUIREMENTS:
Ability to maneuver through tight spaces and various warehouse environments.
Ability to stand, bend, squat, and lift up to 100 lbs.
Ability to remain stationary for extended periods.
Ability to travel between work areas as needed.
Adequate visual acuity including color, depth, and distance perception.
Ability to safely work in noisy or hazardous environments.
Must work comfortably in temperatures ranging from –10°F to 90°F.
Feeser's Inc. is an Equal Opportunity Employer.
Qualified women, minorities, and US military veterans are encouraged to apply.
Feeser's Food Distributors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.
What began in 1901 as a small local produce company in downtown Harrisburg, has grown into a large food distribution company employing hundreds of central Pennsylvania residents. Still family owned and operated, Feeser’s is now located on over 20 acres including 275,000 square feet of warehouse facilities with cooler, freezer, and dry storage capabilities, with service in Pennsylvania, New Jersey, Delaware, Maryland, and Northern Virginia.
For over 120 years, Feeser’s has been committed to making customer service our highest priority. Led by a tenured and experienced management team, Feeser’s continues to provide our customers with the products they need - when they need them. From the initial point of contact through the delivery by our helpful and courteous drivers, our customers can rely on a great experience.
Offices: 5561 Grayson Rd, Harrisburg, Pennsylvania 17111, US
How many Administrative jobs are open in Harrisburg, PA right now?
There are currently 298 open administrative positions in Harrisburg, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Harrisburg, PA?
Companies currently hiring include UPMC, AAA Central Penn, Dauphin County, Hamilton Health Center, West Shore Home, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Harrisburg, PA?
Yes — 53 of the 298 open administrative positions offer remote or hybrid work (22 remote, 31 hybrid).
How do I apply for Administrative jobs in Harrisburg, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.