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Skills: Customer Service, Order Processing, Data Entry, Inventory Management, Invoicing
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Sales/Operations Internship (Summer 2027 University of Arkansas)
Fort Worth, Texas, United States · On-site
Entry level
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Full-time
high school
Posted 24d ago
Apply by Aug 19
~40 hrs/week
Responsibilities
The representative manages customer inquiries, processes orders, and handles complaints to ensure service standards are met. They also coordinate shipping requests and maintain accurate documentation for warehouse and office operations.
Requirements
Candidates must have a high school diploma or equivalent and possess strong computer skills, including proficiency in MS Office. Excellent communication skills and the ability to work flexible hours are required for this role.
Full job description
Overview
The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities
Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner
Processes and inputs all customer orders
Produces stock reports to check for product availability
Produces all related paperwork and necessary information required for customer work orders
Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary
Provides follow up with other departments to ensure service standards are being met
Assures proper invoicing of accounts by verifying computer generated invoices
Prepares shipping and tracing information to customers as required
Maintains damage records and back order logs
Communicates customer feedback to management including any signs of dissatisfaction
Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes
Oversees all paperwork associated with orders and maintain the corresponding files
Maintains current and accurate procedure manual, which details the processing requirements for each account
Qualifications
HS diploma or equivalent required
Strong computer knowledge including MS Office applications
Basic typing skills
Familiarity with 10-key
Shipping software systems including UPS and Federal Express
Excellent oral and written communication skills
Excellent customer service skills
Must be able to work in varying facility conditions.
Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1932
Headquarters
Camden, New Jersey
LinkedIn followers
88,836
NFI is a fully integrated North American supply chain solutions provider headquartered in Camden, New Jersey. Privately held by the Brown family since 1932, we generate over $3.8 billion annually and employ 17,000+ associates. Guided by our values of family, integrity, safety, customers, teamwork, and social responsibility, we empower employees, embrace innovation, and deliver customer-focused logistics solutions. NFI offers a wide range of services, including dedicated transportation, warehousing and distribution, port services, integrated logistics, industrial real estate, and more. Through NFI Ventures, we also invest in early-stage companies driving innovation in the supply chain industry. For more information about NFI, visit us at www.nfiindustries.com or call 1-877-NFI-3777.
Learn more about our social media community guidelines: https://bit.ly/3JCGypI
Offices: 2 Cooper St, Camden, New Jersey 08102, US · 1515 Burnt Mill Rd, Cherry Hill, NJ 08003, US · 9677 W Hills Ct, Fogelsville, PA 18051, US · 9645 W Hills Ct, Kutztown, PA 19530, US · 6725 Kimball Ave, Chino, CA 91708, US
How many Administrative jobs are open in Fort Worth, TX right now?
There are currently 1,295 open administrative positions in Fort Worth, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Fort Worth, TX?
Companies currently hiring include Cook Children's Health Care System, University of North Texas System, Bank of America, Texas Health Resources, Hotel Drover, Autograph Collection, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Fort Worth, TX?
Yes — 149 of the 1295 open administrative positions offer remote or hybrid work (54 remote, 95 hybrid).
How do I apply for Administrative jobs in Fort Worth, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.