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Full-time
high school
Posted 37d ago
Apply by Jul 5
~40 hrs/week
Responsibilities
The Front Office Associate is responsible for welcoming guests, managing reservations, and handling administrative duties. They ensure the smooth operation of the reception area and coordinate with other hotel departments to enhance guest satisfaction.
Requirements
Candidates should have a high school diploma and preferably previous experience in customer service or administration. Proficiency in Microsoft Office and the ability to work flexible hours, including weekends and holidays, are required.
Full job description
Overview
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job Description
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
Greet and welcome guests in a friendly and professional manner.
Answer phone calls and assist with inquiries and requests.
Manage reservations and bookings.
Handle cash and credit card transactions.
Assist with various administrative tasks, including filing, data entry, and photocopying.
Maintain a clean and organized reception area.
Liaise with other departments to ensure the smooth running of the hotel.
Desired Skill & Expertise
Qualifications and Skills:
High school diploma or equivalent.
Previous experience in customer service or administrative role preferred.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work well under pressure and in a fast-paced environment.
Proficiency in Microsoft Office and other relevant software.
Attention to detail and accuracy.
Ability to work flexible hours, including evenings, weekends, and holidays.
20 years in hospitality, The First Group offers distinctive property ownership and lifestyle experiences.
Industry
Real Estate
Company size
501-1,000 employees
Founded
2005
Headquarters
Dubai
LinkedIn followers
97,129
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking property ownership opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
Property DevelopmentLuxury Real EstateInvestment Propertyand Hotel InvestmentLifestyleHospitalityAsset ManagementTourismReal EstateProperty Development
How many Administrative jobs are open in Dubai, United Arab Emirates right now?
There are currently 740 open administrative positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dubai, United Arab Emirates?
Companies currently hiring include Marriott International Hotels, Inc., Accor, NMC Healthcare, Al-Futtaim, Minor Hotels, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dubai, United Arab Emirates?
Yes — 65 of the 740 open administrative positions offer remote or hybrid work (11 remote, 54 hybrid).
How do I apply for Administrative jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.