Chattanooga, Tennessee, United States · On-site
$40k–$76k/yr
Job Posting End Date: July 30 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees…
Skills: Claims Resolution, Customer Service, Case Management, Analytical Thinking, Problem Solving
Chattanooga, Tennessee, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Head Quarters - Chattanooga, TN 37404Position Type: Full TimeSalary Range: $16.00 - $16.00 HourlyJob Shift: MorningJOB SUMMARY: This is a full-time, 75 hours per pay period position, with typical…
Skills: Scheduling, Inventory Management, Communication, Microsoft PowerPoint, Spreadsheet Creation
Chattanooga, Tennessee, United States · On-site
$15/hr–$21/hr
TN Chattanooga - 156026 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job …
Skills: Parts Management, Customer Service, Inventory Control, Vendor Management, Attention To Detail
Chattanooga, Tennessee, United States · On-site
Overview The purpose of this classification is to independently perform professional accounting, financial analysis, budgeting, reconciliation, and reporting functions in support of district financial operations. This po…
Skills: Financial Analysis, Budgeting, Reconciliation, Financial Reporting, General Ledger Maintenance
Chattanooga, Tennessee, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Chattanooga, TN! Are you looking for a position in a growing organization where you ca…
Skills: Customer Service, Insurance Verification, Patient Scheduling, Multitasking, Time Management
Chattanooga, Tennessee, United States · On-site
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Chattanooga, TN! Are you looking for a position in a growing organization where you ca…
Skills: Customer Service, Insurance Verification, Patient Scheduling, Multitasking, Time Management
Chattanooga, Tennessee, United States · On-site
Job DetailsJob Location: Chattanooga, TN 37407Position Type: Puckett EMSJob Category: Certified EMS Professionals Definition/Scope: Provides oversight for the New Employee Orientation Program (NEOP), EMS Academy Instruct…
Skills: Adult Learning Instruction, Project Management, Medical Terminology, Clinical Documentation, Leadership
Chattanooga, Tennessee, United States · On-site
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing
Chattanooga, Tennessee, United States · On-site
Job DetailsJob Location: Chattanooga, TN 37407Position Type: Puckett EMSJob Category: Certified EMS Professionals Definition/Scope: Provides oversight for the New Employee Orientation Program (NEOP), EMS Academy Instruct…
Skills: Adult Learning Instruction, Project Management, Time Management, Leadership, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Blood Assurance has an opening for a full-time Accounts Receivable Specialist to work in our downtown Chattanooga location. Primary responsibility for the oversight of the accounts receivable include all aspects of Billi…
Skills: Billing, Cash Application, Collections, Accounts Payable, Microsoft Excel
Chattanooga, Tennessee, United States · On-site
Job Summary: A certified healthcare provider employed by Erlanger Health is responsible for direct and/or indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant.…
Skills: Phlebotomy, Patient Care, Vital Signs, Clinical Pharmacology, Drug Administration
Chattanooga, Tennessee, United States · On-site
Job Summary: A certified healthcare provider employed by Erlanger Health is responsible for direct and/or indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant.…
Skills: Phlebotomy, Vital Signs, Patient Triage, Clinical Charting, Aseptic Technique
Chattanooga, Tennessee, United States · On-site
$17/hr–$21/hr
Join the City of Chattanooga Team Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennesse…
Skills: Sports Coaching, Officiating, Recreation Programming, Customer Service, Event Planning
Chattanooga, Tennessee, United States · On-site
We are looking for agents who can work a shift between the hours of 12pm - 10pm, training set to start on August 17th. HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and whi…
Skills: Customer Service, Call Center Operations, Emotional Intelligence, Problem Solving, Critical Thinking
Chattanooga, Tennessee, United States · On-site
$16/hr–$23/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Insurance Follow Up, Claims Resolution, Medical Billing, Revenue Cycle Management, Denial Management
Chattanooga, Tennessee, United States · On-site
$15/hr–$22/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Patient Reception, Administrative Coordination, Scheduling, Insurance Verification, Electronic Medical Records
Chattanooga, Tennessee, United States · On-site
$15/hr–$22/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Patient Scheduling, Insurance Pre-certification, Care Coordination, Medical Billing Collection, Patient Communication
Chattanooga, Tennessee, United States · On-site
$18/hr–$26/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Patient Care, Vital Signs Recording, Phlebotomy, Medication Administration, Patient Education
Chattanooga, Tennessee, United States · On-site
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating…
Skills: Customer Service, Patient Check-in, Payment Processing, Medical Intake, Drug Screening Collection
Chattanooga, Tennessee, United States · On-site
$18/hr–$21/hr
Job DetailsLevel: ExperiencedJob Location: Southern Industries Chattanooga - Chattanooga, TN 37421Position Type: Full TimeSalary Range: $18.00 - $21.00 HourlyJob Category: ConstructionSupports the Production Manager with…
Skills: Office Administration, Scheduling, Customer Service, Document Management, Salesforce
Chattanooga, Tennessee, United States • On-site
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The trainee will learn to manage a caseload of complex benefit claims and make objective determinations based on policy and regulatory requirements. They are responsible for providing excellent customer service and documenting technical rationales for claim decisions.
A college degree or equivalent work experience is preferred, along with strong analytical and communication skills. Candidates must demonstrate the ability to handle complex contractual information and make fair decisions under pressure.
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
And that’s just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
Develop skills to manage a caseload of complex claims; ensuring appropriate sign offs are obtained. Caseload size may vary by product(s).
Gain an understanding and working knowledge of Unum products, policies/procedures and contracts.
Develop an understanding of the applicable contract/policy definitions and relevant provisions, clauses, exclusions, riders and waivers as well as regulatory and statutory requirements for claim products administered.
Apply contract/policy knowledge and analyze technical and complex contractual knowledge (policies and provisions) to ensure appropriate eligibility requirements, liability decisions and appropriate payee.
Enhance problem solving skills by demonstrating analytical/ logical thinking.
Take accountability of the service you provide to internal and external customers with a commitment to creating exceptional customer experiences.
Recognizing multiple service connections through team-based approach and resource partnerships, optimizing results by choosing the best strategies resulting in fair and objective claim decisions.
Verify on-going liability and develop strategies for return-to-work opportunities as appropriate. Develop and strengthen claim validation and return to work techniques, where applicable.
Produce objective, clear documentation and technical rationale for all claim determinations and demonstrate the ability to effectively verbally communicate determinations and recommendations.
Effectively utilize a broad spectrum of supported resources (to include financial, medical, vocational and BRI support), materials and tools regarding contractual, disability and RTW strategies, as required.
Acquire an operating knowledge of the applicable claims system(s).
Coordinate and share information with other products as appropriate.
Provide timely and excellent customer service by paying appropriate claims promptly and quickly responding to all inquiries.
Maintain expected service and quality standards on all assigned claims.
Protect the Company against extra-contractual liabilities by following established guidelines and regulations.
Understanding and demonstration of We are Unum values and Leadership expectations.
Take ownership and accountability for career and skill development by demonstrating commitment to personal growth and professional development.
Assist in creating an environment that is nimble, creative, and decisive through a culture of curiosity.
Be open to and accepting of change and identify continuous improvement efforts.
Take accountability to be an effective and positive change management champion.
May perform other duties as assigned.
College Degree preferred or equivalent work experience
Excellent customer service, decision making experience, problem-solving experience and/or college experience.
Able to utilize claim investigative techniques to identify and evaluate claim information in a fair and objective manner. Including appropriate identification of resources needed to assist with decision making process for file direction.
Detail oriented; able to analyze and research a variety of complex contractual information.
Maintain a high level of confidence to make fair and appropriate decisions even in the face of disagreement, while also being open and flexible to changing opinion based on new information.
Demonstrated ability to operate with a sense of urgency and make balanced claim decisions and recommend direction with the highest degree of integrity and fairness.
Able to influence others to reach appropriate and constructive conclusions.
PC skills are essential; ability to operate effectively in an imaged environment.
Demonstrated ability to multitask and balance goals and priorities effectively in a highly complex and ever-changing environment.
Self-motivated, independent with proven ability to work effectively on a team and work with others in a highly collaborative team environment.
Strong mathematical aptitude is essential.
Excellent customer service skills.
Strong communication; verbal, written, and listening, as well as strong interpersonal skills.
Possess strong analytical and problem-solving skills.
#LI-BK1
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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$40,000.00-$75,600.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
UnumColonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to America’s workers and their families when the unexpected happens. The company offers workplace benefits, including disability, life, accident, dental, cancer, critical illness and hospital confinement indemnity insurance. Colonial Life’s benefit services, education and innovative enrollment technology supports over 87,000 businesses and 4 million workers. In 2022, Colonial Life paid more than $700 million in benefits to policyholders. Connect with Colonial Life on Facebook, LinkedIn and Instagram.
Offices: 1200 Colonial Life Blvd, Columbia, SC 29210, US
There are currently 380 open administrative positions in Chattanooga, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Erlanger, CommonSpirit Health, Hamilton County Department of Education, University of Tennessee, Knoxville, Graduate School, City of Chattanooga, among others. Browse the listings above to see every active employer.
Yes — 26 of the 380 open administrative positions offer remote or hybrid work (19 remote, 7 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
