Jobs at HomeServe USA (Now Hiring) — 19 open
Maintenance Technician 1
Whitehall, Pennsylvania, United States · On-site
Mid level
Position Overview: Under general supervision, performs preventive maintenance and installs minor/routine parts on all types of HVAC equipment. Install HVAC equipment and other appliances as needed. Completes preventive m…
Skills: Preventive Maintenance, HVAC Installation, Appliance Repair, Customer Service, Billing Procedures
Maintenance Technician
Lower Paxton Township, Pennsylvania, United States · On-site
Mid level
Position Overview: Under general supervision, performs preventive maintenance and installs minor/routine parts on all types of HVAC equipment. Install HVAC equipment and other appliances as needed. Completes preventive m…
Skills: Preventive Maintenance, HVAC Installation, Customer Service, Billing Procedures, Tool Maintenance
Technical Delivery Lead
Norwalk, Connecticut, United States · On-site
$126k–$168k/yr
Senior
Position Overview: The Technical Delivery Leader will be responsible for the technical direction and delivery within the Integrations workstream (i.e. POD), ensuring the solution is scalable, robust, and aligned with bus…
Skills: SQL, PostgreSQL, DataWeave, Json, Python
Customer Service Specialist Tier I - Cost Authorization
Chattanooga, Tennessee, United States · Hybrid
Entry level
Training for this position will start on August 31st. HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we’re biased, we’re not just saying that. We&rsquo…
Skills: Cost Authorization, Job Costing, Estimating, Customer Service, Conflict Resolution
Service Tech Residential UGI
Muhlenberg Township, Pennsylvania, United States · On-site
Mid level
Position Overview: Ensures the proper operation and performance of customers’ heating/air conditioning systems in a residential environment. Identify, repair/replacement needs necessary to maintain equipment and sy…
Skills: HVAC Diagnosis, System Repair, Electrical Schematics, Plumbing, Customer Communication
Business Process Analyst
Chattanooga, Tennessee, United States · On-site
$65k–$80k/yr
Mid level
Position Overview: The Business Process Analyst supports cross-functional process improvement initiatives that enhance operational efficiency and service quality across the Operations organization. This position partners…
Skills: Business Process Analysis, Project Management, Data Analysis, Technical Documentation, Stakeholder Influence
Office of The President Tier I
Chattanooga, Tennessee, United States · On-site
$20/hr–$27/hr
Mid level
HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to W…
Skills: Complaint Handling, Customer Advocacy, Root Cause Analysis, Written Communication, Verbal Communication
Comfort Advisor
New York, New York, United States · On-site
$115k–$165k/yr
Mid level
Position Overview: The Comfort Advisor is a critical role reporting directly to the General Manager. This role supports HomeServe’s goal to dramatically increase installation revenue growth (Heating, Cooling and Wa…
Skills: Sales, Negotiation, HVAC Assessment, Market Analysis, Customer Relationship Management
Director of Infrastructure Operations
Norwalk, Connecticut, United States · On-site
$158k–$210k/yr
Senior+
Position Overview: The Director will manage a team of Engineers and Technicians responsible for maintaining a 99.99% uptime for data center and cloud infrastructure and related IT business services. The Director will be …
Skills: AWS Cloud Architecture, Infrastructure as Code, DevOps, Incident Management, ITSM
Financial Analyst
Norwalk, Connecticut, United States · On-site
$69k–$92k/yr
Mid level
Position Overview: The Financial Analyst provides critical support through analyzing, measuring, and guiding membership business performance. This high impact role provides direct financial and operational support to sen…
Skills: Financial Modeling, Variance Analysis, ROI Reporting, Data Analysis, Excel
Customer Repair Coordinator - Training to start 8/17/26
Chattanooga, Tennessee, United States · On-site
Entry level
We are looking for agents who can work a shift between the hours of 12pm - 10pm, training set to start on August 17th. HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and whi…
Skills: Customer Service, Call Center Operations, Emotional Intelligence, Problem Solving, Critical Thinking
Principal Data Architect and Engineer
Norwalk, Connecticut, United States · On-site
$126k–$168k/yr
Senior+
Position Overview: The Principal Data Architect/Engineer will lead the design, development, and evolution of HomeServe’s metadata-driven AWS Lakehouse platform, combining strategic architecture leadership with hand…
Skills: AWS Lakehouse, Apache Iceberg, Amazon Redshift, AWS Glue, AWS Lambda
General Technician
Town of Oyster Bay, New York, United States · On-site
$34/hr–$47/hr
Senior
Position Overview Ensures the proper operation and performance of customers’ heating/air conditioning systems in a residential environment. Identify, repair/replacement needs necessary to maintain equipment and sys…
Skills: HVAC Diagnosis, System Repair, Refrigerant Recovery, Electrical Schematics, Preventive Maintenance
Director, Operations
New York, New York, United States · On-site
$143k–$191k/yr
Senior
Position Overview: Reporting to the VP, Field Operations, this role will provide operational oversight and support of multiple offices throughout parts of New York, New England, New Jersey, Pennsylvania, Colorado & Minne…
Skills: Workforce Management, Inventory Management, Dispatch, Financial Management, Route Optimization
Scrum Master
Norwalk, Connecticut, United States · On-site
$101k–$135k/yr
Senior
Position Overview: The Scrum Master will guide cross-functional teams in using Agile methodology and Scrum practices, while providing advanced leadership and broad delivery oversight. This role demands excellent leadersh…
Skills: Agile Methodology, Scrum Practices, Jira, Confluence, Stakeholder Management
Apprentice 1049
Town of Oyster Bay, New York, United States · On-site
$19/hr–$27/hr
Entry level
Position Overview: The Apprentice will cover residential tune ups and maintenance on heating and cooling equipment (along with other duties as assigned). Responsibilities: Assist in the proper servicing of various HVAC e…
Skills: HVAC Servicing, Equipment Maintenance, Inventory Management, Fuel Line Installation, Hand Tools
Senior Brand Strategist
Norwalk, Connecticut, United States · On-site
$114k–$153k/yr
Senior
Position Overview: HomeServe is one of the few brands in America that shows up in person. Our technicians show up to homeowners' driveways on their worst days. Our call center teams are often the first voice a customer h…
Skills: Brand Strategy, Consumer Research, Strategic Planning, Integrated Marketing, Messaging Frameworks
Field Manager
Town of Oyster Bay, New York, United States · On-site
$90k–$139k/yr
Senior
Position Overview: The HVAC Field Manager role will be reporting to the General Manager. This role will provide the necessary management of the in-home field technicians in the performance of their duties with Plumbing a…
Skills: HVAC Management, Plumbing Management, Union Workforce Management, Performance Monitoring, Customer Service
Master Electrician
Greenwood Village, Colorado, United States · On-site
Senior
HomeServe is a leading provider of home repair solutions that serves nearly five million customers across the U.S. and Canada. At our certified Great Place to Work company, we value honesty, respect, collaboration, innov…
Skills: Electrical Theory, National Electric Code (NEC), HVAC Installation, Blueprint Reading, Troubleshooting