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$19/hr–$25/hr
Other
high school
Health insurance, Dental insurance, Vision insurance, Life insurance, Prescription coverage, Paid time off
Posted 2d ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The Patient Service Specialist manages front office operations including patient scheduling, insurance verification, and intake processing. They are also responsible for collecting copays, maintaining medical records, and ensuring accurate billing and reporting.
Requirements
A high school diploma or GED is required for this position. Candidates should have experience in customer service and knowledge of medical or dental office administration.
Full job description
Overview
Baylor Scott & White Institute for Rehabilitation
Arlington (Cooper), TX
Patient Service Specialist (PSS)
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
This is an entry-level position.
Starting salary: $19 - $25 per hourbased off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities
We are looking for someone that is organized, detail oriented, flexible and able to work well with others or independently. Someone who can provide outstanding customer service in a fast paced environment. We process referrals, schedule patients, complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing reports and other tasks as needed.
Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
Collects toward patient responsibility at each visit.
Scan and maintain medical documents.
Reconciles and posts charges daily and other reporting to ensure clean claim processing.
Responds to all request for information from patients, other department and physicians.
Maintains office, orders supplies and manages mail.
Willingness to adjust schedule to center needs.
Travels Attends all mandatory meetings and in-service education programs.
Travels to non-home location center or other site for coverage when necessary.
Qualifications
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data
Equal Opportunity Employer including Disabled/Veterans
Related keywords
Patient Service SpecialistMedical Front OfficeInsurance VerificationElectronic Medical RecordPatient IntakeBillingCustomer ServiceHealthcare AdministrationReferral ProcessingMedical RecordsOutpatientRehabilitationData EntryOffice Management
About Baylor Scott & White Institute for Rehabilitation
Baylor Scott & White Institute for Rehabilitation is a partnership between Baylor Scott & White Health and Select Medical. Its expansive rehabilitation network is one of the largest in Texas with four rehabilitation hospitals (in Dallas, Fort Worth, Frisco and Lakeway), one rehabilitation unit located in Baylor Scott & White Medical Center - Irving and more than 100 outpatient clinics located throughout North and Central Texas. Baylor Scott & White Institute for Rehabilitation promotes a patient-centric environment with employees who have a calling to help patients get back their independence after a debilitating injury. In addition, Baylor Scott & White Institute for Rehabilitation’s Continuum of Care philosophy ensures quality care throughout the entire rehabilitation process. Perhaps that's one reason why U.S. News & World Report and Newsweek ranks Baylor Scott & White Institute for Rehabilitation as one of "America's Best Hospitals."
Offices: Dallas, Texas 75246-2094, US · Lakeway, Texas 78734, US
How many Administrative jobs are open in Arlington, TX right now?
There are currently 358 open administrative positions in Arlington, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arlington, TX?
Companies currently hiring include Texas Health Resources, D.R. Horton, Loews Hotels & Co, City of Arlington, Believe Advertising & PR, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arlington, TX?
Yes — 37 of the 358 open administrative positions offer remote or hybrid work (24 remote, 13 hybrid).
How do I apply for Administrative jobs in Arlington, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.