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$24/hr–$31/hr
Full-time
bachelor degree
Posted 40d ago
~40 hrs/week
Responsibilities
Provide administrative and client support to the Commercial Banking team, including account opening, maintenance, and monthly billing processes. Perform compliance checks such as KYC and AML while managing departmental records and clerical duties.
Requirements
Requires two to three years of general office experience in a fast-paced environment and proficiency in Microsoft Office. A bachelor's degree is preferred but not required.
Full job description
Amalgamated Bank seeks an Account Support Administrator to provide client and administrative service and support to the Commercial Banking team.
Essential Job Functions:
Work closely with the Account Executive team to provide client support where required
Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation
Review Account Opening Packages for accuracy prior to activating accounts in Horizon
Process client refunds and waivers as required
Process RSA token requests coordinating with Account Executive and Info Security teams
Setup clients in account analysis system (XAA) as prescribed by billing setup forms
Process monthly billing including but not limited to: running preliminary billing cycle, making
adjustments as necessary and processing final billing
Review daily and monthly reports including, but not limited to: new accounts, account maintenance,
reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits
Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc.
Process credit report request as needed by underwriting and relationship team(s)
Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems
Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews
Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures
Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution
Order checkbooks and deposit slips for clients
Maintain attendance records and complete weekly timesheets
Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle
Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping
Perform other duties as directed
Knowledge, Skills and Experience Requirements
College bachelor’s degree, preferred but not required.
Two to three years general office experience in a fast paced atmosphere.
Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook).
Exceptional verbal, written communication and interpersonal skills.
Strong attention to detail and accuracy.
Our job titles may span more than one career level. The starting hourly salary for this role is between $24.00– $31.60 an hour. The actual pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Amalgamated Bank is anEqual Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View ourPay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.
Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”.
Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Helping those who do good, do better. Member FDIC.
Industry
Banking
Company size
201-500 employees
Founded
1923
Headquarters
New York, NY
LinkedIn followers
15,431
For over a century, Amalgamated Bank has been America’s Socially Responsible bank supporting thousands of people, organizations, causes and businesses. We work to make the world more equitable and sustainable for all by helping those who do good do better. Nonprofits, labor unions, advocacy groups, socially responsible businesses and others sharing a vision of positive change have all found a home in our community. Your money should align with your values, which is why Amalgamated Bank takes more than financial criteria into account when lending and investing. When lending & investing, we look for businesses with strong missions, and we refuse to invest our own dollars in funds that harm people or the planet.