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Director, Consumer Growth & Revenue Department: Sales & Marketing Employment Type: Full Time Location: Washington, DC Compensation: $140,000 - $160,000 / year Description About The Bulwark We're building one of the most …
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Who We Are BPL Enclosure Engineering is focused on the advancement of building enclosure innovation. We improve enclosure performance and mitigate risks for our clients by the application of our technical expertise and p…
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The Youth Engagement Specialist is a full-time position responsible for providing support to program participants in Washington, DC during overnight hours. The role includes responding to any crises that may arise and fa…
Skills: Bilingual English and Spanish, Trauma-informed care, Strength-based approaches, Crisis intervention, Behavioral support
Washington, District of Columbia, United States • On-site
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Manage daily operations of the IT Service Center, overseeing Tier 0-4 support and the implementation of swarming models. Lead service desk staff and drive continuous improvement initiatives through performance metrics and customer service excellence.
Requires 5+ years of IT service desk management experience and a Top Secret security clearance. A Bachelor's degree in IT or Management and ITIL certification are preferred.
We are seeking a IT Service Desk Manager for a DOS contract.
The IT Service Desk Manager manages daily operations of the IT Service Center (ITSC), including Tier 0–4 support, implementation of swarming models, and customer service excellence. Oversees service desk staff, metrics, and continuous improvement initiatives. .
Bachelor’s degree in IT, Management, or related field
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
U.S. Citizenship
Top Secret
Target salary range: $155,000 - $210,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at www.TekSynap.com.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [email protected] for assistance.
Technology Moving at the Speed of Thought
TekSynap understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought® embodies these principles – the need to nimbly utilize the best that information technology offer to meet the business needs of our Federal, State and Local Government customers. The TekSynap founders have worked together for over a decade, supporting customers ranging from small departmental operations & maintenance efforts to leading broad nationwide deployment efforts for agencies such as the U.S. Department of Veterans Affairs. This core management team has operated in leading companies such as SIGNAL Corporation and managed business sectors of over 100M in annual revenue in industry leading companies such as General Dynamics. At each level this team has absorbed what “works” – for the company, our customers and our employees. We synthesize the best at each level resulting in a unique service provider that combines the infrastructure and process models of larger organizations with an agile ability to cost effectively meet our customer’s requirements.
Offices: 1900 Oracle Way, Reston, Virginia, 1900 Oracle Way 20190, US · 3900 N. Causeway Blvd, Suite 1200, Metairie, LA 70002, US · 655 N Garden Ave, Sierra Vista, Arizona 85635, US
