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Skills: Pharmacy operations, Specialty medication management, Patient education, Claim status management, Order processing
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$32/hr–$51/hr
Full-time
professional certificate
Medical insurance, Dental insurance, Retirement benefits, Paid time off, Tuition assistance, Employee assistance programs
Posted 8d ago
~40 hrs/week
Responsibilities
The Specialty Pharmacy Navigator assists with pharmacy functions including receiving orders and managing claim statuses. They also act as a support system by providing guidance and education to patients and their families.
Requirements
Candidates must hold a current Washington State Board of Pharmacy Technician License. A minimum of two years of pharmacy experience, preferably in retail or specialty pharmacy settings, is required.
Full job description
Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0, Shift: Day, Schedule: _M-F
Position Summary
The Specialty Pharmacy Navigator assists in performing manipulative and non-discretionary functions associated with the practice of pharmacy under the supervision of a licensed pharmacist to include receiving orders via telephone, fax, and printers and directly from customers. Performs phone call follow ups with patients, providers and pharmacy staff regarding medication orders and claim status. Acts as a support system, providing guidance and education to patients and their families. This is a staff level position working under supervision of a pharmacist. Work situations are a variety of routine duties and functions that require organization and attention to detail.
Requirements
Current Washington State Board of Pharmacy Technician License
Minimum two (2) years of pharmacy experience, preferably in retail
Experience working directly with specialty medication programs or in a specialty Pharmacy
Retail Pharmacy experience
About Tacoma General Hospital
MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
About the Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $32.20 - $51.68 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
Answering the Pacific Northwest’s call to health with compassionate, expert care for over 140 years.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Tacoma, WA
LinkedIn followers
74,123
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Since then, MultiCare has partnered with our communities across the Pacific Northwest to answer calls to health, offering trusted expertise and compassionate care close to home.
Our comprehensive nonprofit system of health includes over 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly deliver care that helps you move forward with confidence.
For over 140 years, MultiCare has committed to helping communities across the Pacific Northwest live their healthiest lives. Health is calling, and when it does, our teams answer that call with expertise, innovation and compassion, delivering excellent care that supports every step of your health journey.
Offices: 315 Martin Luther King Jr. Way, Tacoma, WA 98415, US · 401 15th Ave SE, Puyallup, WA 98372, US · 1901 S Union Ave, Tacoma, WA 98405, US · 17700 S.E. 272nd St., Covington, WA 98042, US · 202 N Division St, Auburn, WA 98001, US
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