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Deliver high-quality IT support by triaging and resolving incidents and service requests within an ITIL-aligned framework. Responsibilities include managing Windows 11 devices, Microsoft 365 applications, and AV technology across global offices.
Candidates should have experience in IT support or end-user computing with strong troubleshooting skills in Windows 11 and Microsoft 365. Certifications such as ITIL Foundation, Microsoft MD-102, or CompTIA A+ are highly regarded.
Founded in 1988, Morrison is a leading global infrastructure manager, investing across the risk spectrum in both private and listed markets. Its purpose is to invest wisely in ideas that matter. It believes the best investments serve an enduring societal need and has a firm commitment to sustainability. Morrison manages approximately US$30 billion in consolidated assets on behalf of its clients.
Morrison has one of the largest specialist infrastructure teams, with over 200 professionals operating across seven global offices in Sydney, Melbourne, Auckland, Wellington, New York, London, and Singapore. Morrison is a thematic-based investor focused on the global, long-duration verticals of energy transition, digitisation & connectivity, global mobility, aging population, and circular economy & resource constraints. It operates as a global firm with a local approach, adopting a one-team ethos, making its global expertise available to every investor, business, and community it meets.
In this newly created position, you will be responsible for delivering consistent, high-quality IT support services to end users across Morrison’s global offices. This role operates within a structured ITIL-aligned service management framework, with accountability for triaging, resolving, and escalating incidents and service requests through the IT Service Portal.
About the Role
Your responsibilities will include, but not be limited to:
About You
To be considered for this position, you will ideally possess:
Why work for Morrison
Morrison is an equal opportunity employer, and we encourage people of all backgrounds to apply. Please let us know if you require any support or adjustments during the recruitment process.
Morrison works with selected recruitment partners under formal agreements. We do not accept unsolicited resumes, and any such submissions will not be considered or give rise to any fee.
Morrison has been installing geothermal systems for over 30 years. We have installed over 4,500 systems throughout central Pennsylvania. Our installations include the Governor’s Residence, the guardhouses at the White House, and homes from 800 square feet to over 16,000 square feet. We have used our experience to optimize closed loop designs for both horizontal and vertical closed loop systems. We can deliver hot and cold air, radiant floor heat, domestic hot water, snowmelt, and even heat swimming pools. Morrison has its own drilling and excavating equipment including a specially developed small drilling rig for any tight places. Morrison is one of a few contractors that can properly design, install and drill for a complete turnkey project.
Offices: 63 Gambers Corner Road, Duncannon, PA 17020, US
