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Drive the adoption and commercial success of digital solutions in Molecular Imaging and Radiation Oncology through product demonstrations and trial management. Collaborate with sales teams to increase attachment rates and ensure long-term customer value realization.
Requires a Bachelor's degree in Healthcare, Biomedical Engineering, or Health IT with over 3 years of experience in healthcare technology or clinical applications. Candidates should possess strong communication skills and a deep understanding of digital health ecosystems.
Lead product demonstrations and manage digital solution trials to support adoption of molecular imaging or/and Radiation Oncology software and platforms.
Define and execute the trial strategy to maximize impact and conversion.
Collaborate with sales and product teams to ensure trials are integrated into broader commercial strategies and lead to long-term adoption.
Develop and execute customer engagement programs such as symposium, congresses, hands-on sessions, webinars
Drive customer success plan and act as the primary point of contact for Molecular digital or/and Radiation Oncology solution users, ensuring high satisfaction, effective usage, and continuous value realization.
Collaborate closely with Sales Account Managers and Product Specialists to increase the attachment rate of digital solutions in every RTCT, SPECT and PET deal.
Demonstrate the combined clinical and operational value of integrating digital platforms with imaging systems to drive synergy across scanner and software sales.
Identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth, margin expansion, and increased share of wallet.
Support the sales team with tailored messaging, value propositions, and tools that highlight the strategic benefits of digital adoption in molecular imaging workflows.
Ensure customer satisfaction by identifying specific training needs and aligning them with the Clinical Education team.
Act as a liaison between the customer and internal training resources to ensure that educational programs are tailored to the clinical and operational requirements of each site.
Support the planning and coordination of training delivery, ensuring a smooth onboarding experience and optimal use of digital solutions.
Gather user feedback and usage data to inform product development and enhancements, acting as the voice of the customer within the organization.
Track adoption metrics, usage patterns, and customer satisfaction KPIs to drive continuous improvement and demonstrate ROI to stakeholders.
Support strategic account planning by identifying digital growth opportunities and aligning with broader commercial objectives.
Responsible for achieving financial targets related to MIM Software and Molecular Imaging or/and Radiation Oncology digital solution sales, both as standalone deals and as part of combined offerings.
Work in partnership with Sales Account Managers and Product Sales teams to drive revenue, margin, and share of wallet expansion.
Work closely with the Imaging Digital Solutions team responsible for IT implementation.
Define the best structure-offering during the sales process to align with customer needs, ensuring a smooth and proper installation of digital solutions.
Bachelor’s degree in Healthcare, Biomedical Engineering, Health IT, or a related field.
3+ years of experience in healthcare technology, digital health, or clinical applications—preferably in imaging or diagnostics.
Strong understanding of molecular imaging workflows and digital health ecosystems.
Excellent communication and interpersonal skills, with the ability to engage both clinical and technical stakeholders.
Demonstrated success in customer-facing roles, including training coordination, onboarding, or customer success.
Experience with digital platforms, SaaS models, or enterprise healthcare software.
Strong analytical mindset with the ability to interpret usage data and customer feedback.
Collaborative team player with a proactive, solution-oriented approach.
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Flexible working options
Competitive salary + bonus + car allowance
5 weeks leave (ask about "take 5")
Generous leave & family policies
Long term career opportunities (locally and globally)
Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
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Relocation Assistance Provided: No
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.
Offices: -, Chicago, US
