Assistant Vice President, Training & Competency (T&C) - HSBC Life
Singapore, Singapore · Hybrid
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Assistant Vice President, Training & Competency (T&C) - HSBC Life
Singapore, Singapore · Hybrid
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Assistant Vice President, Training & Competency (T&C) - HSBC Life
Singapore, Singapore · Hybrid
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
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Full-time
professional certificate
Continuous Professional Development, Flexible Working
Posted 37d ago
~40 hrs/week
Responsibilities
Lead end-to-end Training & Competency delivery, including annual assessments, CPD requirements, and regulatory alignment. Partner with stakeholders to close performance gaps and manage sales advisory standards to ensure compliance and business growth.
Requirements
Requires demonstrated Training & Competency experience within the financial planning sector. Must possess relevant industry certifications such as M5, M9, M9A, HI, M8, or M8A.
Full job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Training & Competency.
In this role you will:
Lead end-to-end Training & Competency (T&C) delivery which includes:
Managing mandatory training and CPD requirements, ensuring alignment with relevant rules and regulations; Conducting training relating to T&C and Supervisory responsibilities
Reviewing and updating Rules & Regulations and Ethics modules for core CPD modules accreditation
Responding to queries raised by stakeholders (audit, compliance, risk, regulators)
Partner with key stakeholders (Compliance, Risk & Governance, Channels) to identify and close performance or conduct gaps highlighted through customer complaints, BSC insights, and mystery shopping outcomes.
Manage sales advisory standards (updating of sales manual), ensuring ongoing compliance with regulatory requirements and supporting the implementation of sales advisory systems to embed these standards while enabling business growth.
Compile data for reporting purposes.
To be successful you will need:
Demonstrated Training & Competency experience within the financial planning sector, supported by relevant industry certifications (i.e. M5, M9, M9A, HI, M8, M8A)
Strong communication skills, both written and verbal, with the ability to convey information clearly and effectively
Well-developed interpersonal skills, with the ability to build productive working relationships with stakeholders
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
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