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Technical Business Analyst - Cloud & AI (Public Sector)
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Contract
bachelor degree
Posted 25d ago
~40 hrs/week
Responsibilities
The role involves partnering with stakeholders to translate business objectives into technical requirements and user stories for cloud-native applications. You will collaborate with engineering teams and support pre-sales activities through solution workshops and proof-of-concepts.
Requirements
Candidates need a degree in Computer Science or a related field with 4-7 years of experience as a Technical Business Analyst. Proficiency in Agile methodologies, cloud platforms, and the ability to bridge the gap between business needs and technical execution is required.
Full job description
At Xtremax, we build digital platforms that power services used by millions. As a Technical Business Analyst (Cloud & AI), you'll work at the intersection of technology, business, and customer engagement—helping organisations turn complex challenges into scalable digital solutions.
This role goes beyond traditional business analysis. You'll collaborate closely with software engineers, architects, product teams, and customers to shape solution designs, define technical requirements, and support the delivery of cloud-native applications. You'll also have opportunities to participate in solution workshops, proof-of-concepts, and customer discussions during pre-sales engagements.
If you have a software engineering background, enjoy solving business problems with technology, and want to help organisations adopt modern cloud and AI capabilities, we'd love to hear from you.
Responsibility
Partner with customers and stakeholders to understand business objectives, challenges, and user needs.
Facilitate discovery workshops, requirement gathering sessions, and solution discussions.
Translate business requirements into clear user stories, functional specifications, process flows, and acceptance criteria.
Collaborate closely with software engineers, solution architects, and product managers throughout the software development lifecycle.
Analyse existing business processes and identify opportunities for digital transformation using cloud technologies.
Support solution demonstrations, proof-of-concepts, and technical discussions during customer engagements and pre-sales activities.
Work within Agile Scrum teams to prioritise product backlogs and support sprint planning.
Coordinate testing activities, User Acceptance Testing (UAT), and production rollouts to ensure successful solution delivery.
Build strong relationships with customers by providing trusted technical and business advisory throughout project delivery.
Diploma or Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
Approximately 4–7 years of experience as a Technical Business Analyst, Business Analyst, Solution Consultant, or similar role.
Good understanding of modern software development practices and Agile methodologies.
Experience working closely with software engineering teams in delivering digital solutions.
Strong experience gathering, analysing, and documenting business and functional requirements.
Ability to translate business needs into technical requirements and actionable user stories.
Strong stakeholder management, communication, and facilitation skills.
Familiarity with APIs, system integration, and cloud-based applications.
Strong analytical thinking and problem-solving abilities.
Preferred
Previous hands-on experience as a Full Stack Software Engineer or Software Developer.
Experience supporting solution architecture discussions or technical pre-sales engagements.
Exposure to AWS, Microsoft Azure, or Google Cloud Platform.
Experience implementing or supporting AI-enabled or Generative AI solutions.
Experience delivering digital transformation initiatives within enterprise or public sector environments.
Familiarity with Jira, Confluence, and modern Agile delivery practices.
By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.
You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.
The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here:
We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.
Xtremax is a leading cloud solutions provider that has helped to transform and maximise the digital possibilities of some of the biggest names in the region. Built on the belief that every client deserves to enjoy the advantages that come with cloud technology, we have been delivering simple solutions for tough problems since 2003.
With a superior technical knowledge of the entire cloud ecosystem, deep understanding of customer needs at different levels of cloud maturity, and a relentless pursuit of breaking new ground, Xtremax has grown to become the preferred partner for various Singapore government agencies, MNCs and private organisations.
Today, we’re a large family network with a regional presence across Singapore, Indonesia, and Malaysia.
Offices: CT Hub 2, #03-57/58, 114 Lavender Street, Singapore, 338729, SG · Jalan Pasir Kaliki No. 231, Bandung, West Java 40162, ID
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