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Skills: B2B Sales, Business Development, Merchant Acquisition, Prospecting, Cold Calling
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Singapore, Singapore · On-site
Senior+
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Full-time
Term Life Insurance, Medical Insurance, GrabFlex Personalized Benefits, Parental Leave, Birthday Leave, Love-all-Serve-all (LASA) Volunteering Leave
Posted 15d ago
~40 hrs/week
Responsibilities
Identify and acquire new restaurant partners through prospecting and networking to expand Grab's merchant ecosystem. Recommend and implement business solutions such as digital payments and CRM tools to help merchants grow their revenue and operations.
Requirements
Requires at least 3 years of experience in B2B sales or merchant acquisition with a proven track record of hunting new business. Candidates must possess strong communication skills and the ability to thrive in a fast-paced, target-driven environment.
Full job description
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The Central Merchant team oversees, shapes, and grows the merchant business in Grab Singapore.
We partner with restaurants and businesses to help them grow their customer base, increase sales, and succeed both online and offline.
Get to Know the Role
You will help restaurants adopt Grab's suite of business solutions designed to increase revenue, improve customer engagement, and improve daily operations. As Grab continues to expand its merchant ecosystem, you will help merchants identify growth opportunities through a broader suite of business solutions across both online and offline channels.
These solutions include:
Table reservations
QR ordering and table management solutions
Loyalty and customer engagement tools
Digital payment solutions
Advertising and promotional solutions
Customer insights and CRM tools
You will work directly with restaurant owners and important decision-makers, helping them identify opportunities to grow their business through Grab's ecosystem and recommending suitable solutions to support their commercial goals.
This is an exciting opportunity for someone who enjoys looking for new business, building relationships, solving merchant challenges, and making an impact on business growth.
You will report to the Manager, Merchant Sales and be based onsite at Grab Singapore.
The Critical Tasks You Will Perform
Identify and acquire new restaurant partners through cold calling, networking, referrals, field prospecting, and face-to-face meetings
Build and manage a strong pipeline of sales opportunities with disciplined CRM and pipeline management
Understand merchants' business challenges and growth priorities, and recommend suitable Grab solutions to support their growth
Conduct sales presentations, negotiations, and contract discussions with business owners and important decision-makers
Build long-term relationships with merchants and identify future growth opportunities across Grab's ecosystem
Work with Operations, Marketing, and Account Management teams to ensure successful onboarding and adoption of Grab solutions
Contribute ideas and initiatives to improve sales processes, team effectiveness, and overall business performance, team effectiveness, and overall business performance
Qualifications
What Essential Skills You Will Need
0-3 years of experience in B2B sales, business development, merchant acquisition, or other client-facing commercial roles
Proven experience in prospecting, hunting, and acquiring new business opportunities
Experience establishing communication and engagement with prospects, with the ability to engage business owners and decision-makers
Understand merchant needs and recommend suitable business solutions
Thrives in fast-paced, target-driven environments and takes strong ownership of responsibilities
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.
At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:
Heart
We work together as OneGrab to serve communities in Southeast Asia
Hunger
We work to understand ground truths and drive improvements, big and small
Honour
We keep our word and steward our resources wisely to build and sustain trust
Humility
We are a constant work-in-progress, and we never stop learning to get better
Offices: 3 Media Close, Grab HQ #01-03/06, Singapore, Singapore 138498, SG · 28 Sin Ming Lane, Midview City #01-143, Singapore, Singapore 573972, SG · 12th Floor Grab Office Wilcon, IT Hub 2251 Chino Roces Ave, Makati, Metro Manila 2251, PH · Unit TB-12, Level 12, Tower B Plaza 33, No 1, Jalan Kemajuan, Seksyen 13, Petaling Jaya, Selangor 46200, MY · H-08-01, Empire City, Menara PHB (Menara H), Empire City, No 8, Jalan Damansara, PJU 8, Petaling Jaya, Selangor 47820, MY