San Francisco, California, United States · On-site
$200k–$300k/yr
Who We Are Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and ri…
Skills: Solutions Engineering, Pre-sales, Technical Sales, Architecture Review, Identity Management
San Francisco, California, United States · Hybrid
ABOUT ABUNDANT As the need for scaling data becomes the core bottleneck to progress, moving from general knowledge to domain expertise, and from chatbots to agents. Abundant is solving this by designing and operating sim…
Skills: Platform Engineering, Simulation Infrastructure, Reinforcement Learning, Large Language Models, AI Agents
San Francisco, California, United States · Hybrid
$200k–$500k/yr
ABOUT ABUNDANT AI models rely on two fundamental ingredients: compute and data. Abundant is building the NVIDIA of training data. NVIDIA, the leader in compute, has a peak market cap of $5T and generated $130B in revenue…
Skills: Model Reasoning, Data Strategy, Model Alignment, Post-training, Distillation
San Francisco, California, United States · Hybrid
$200k–$380k/yr
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructu…
Skills: Distributed Systems, Telemetry Pipelines, GPU Fabric Observability, Networking Fundamentals, Root-Cause Analysis
San Francisco, California, United States · On-site
$180k–$350k/yr
Exa is an applied AI lab building a search engine unlike the world has ever seen. We build massive-scale infra to crawl the entire web, train state-of-the-art embedding models to process it, and design super high perform…
Skills: Crawling, Parsing, ML Performance, Retrieval Algorithms, Vector Databases
San Francisco, California, United States · Remote OK
$220k–$270k/yr
Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly …
Skills: Golang, Distributed Systems, API Infrastructure, Kubernetes, Cloud-Native Patterns
San Francisco, California, United States · Remote OK
$200k–$275k/yr
About us Edison Scientific builds and deploys AI scientist agents to accelerate science and the development of new medicines. We are an ambitious team run by scientists and engineers from leading institutions across biol…
Skills: GTM Strategy, Revenue Operations, Sales Operations, Business Operations, CRM Architecture
San Francisco, California, United States · On-site
$90k–$220k/yr
About the Role We are a vibrant and intensely mission-driven team in San Francisco, comprising members from MIT, Harvard Medical School, Roche, ETH, and Dana-Farber. We value speed and rigor, coupled with excitement, dri…
Skills: Animal husbandry, In vivo dosing, Sample collection, EEG studies, Vivarium management
San Francisco, California, United States · On-site
$85k–$90k/yr
Mission Graduates increases the number of K-12 students in San Francisco’s Mission District who are prepared for and complete a college education. Founded in 1972, Mission Graduates provides a wide range of afterschool, …
Skills: Program Management, Strategic Leadership, Budget Management, Staff Supervision, Curriculum Development
San Francisco, California, United States · Hybrid
$150k–$210k/yr
ABOUT ABUNDANT As the need for scaling data becomes the core bottleneck to progress, moving from general knowledge to domain expertise, and from chatbots to agents. Abundant is solving this by designing and operating sim…
Skills: Model Capability Design, Literature Review, Experimentation, Benchmarking, Data Pipeline Management
San Francisco, California, United States · Remote OK
$170k–$230k/yr
About the Role Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their hom…
Skills: FastAPI, MongoDB, Postgres, Generative AI, LLM
San Francisco, California, United States · On-site
$20/hr–$30/hr
Serenity Aesthetics & Wellness is a premier medical spa in the San Francisco Bay Area. We are dedicated to delivering exceptional medical aesthetic services while creating a welcoming and luxurious experience for our cli…
Skills: Customer Service, Communication Skills, Multitasking, Problem Solving, Zenoti Software
San Francisco, California, United States · On-site
$350k–$350k/yr
About Simple Simple AI is building state of the art voice AI agents for enterprise. Our realistic agents help iconic businesses like Doordash, xAI, and Omaha Steaks handle all kinds of phone operations, from customer sup…
Skills: B2B SaaS Sales, Prospecting, Discovery, Product Demos, Negotiation
Echo NeurotechnologiesSan Francisco, California, United States · Hybrid
$175k–$225k/yr
Company Overview Echo Neurotechnologies is an exciting new startup in the Brain-Computer Interface (BCI) space, driving innovation through advanced hardware engineering and AI solutions. Our mission is to deliver cutting…
Skills: Security Architecture, Cloud Security, Device Security, IAM, RBAC/ABAC
San Francisco, California, United States · On-site
$300k–$405k/yr
Perplexity API Platform Perplexity innovates at the frontier of AI infrastructure, search, and orchestration to serve the world's most discerning users. The Perplexity API Platform brings our technology to the world's mo…
Skills: Technical Leadership, API Design, Python, Distributed Systems, Performance Optimization
San Francisco, California, United States · On-site
$42/hr–$45/hr
<p>Wu Yee Children’s Services believes nothing is more essential than excellent child care and education for all our children, right from the start.</p><p><span style="font-weight: 400;">Wu Yee is seeking experienc…
Skills: Curriculum Design, Child Assessment, Classroom Management, IFSP/IEP Integration, Parent-Teacher Communication
Echo NeurotechnologiesSan Francisco, California, United States · Hybrid
$170k–$220k/yr
Company Overview Echo Neurotechnologies is an exciting new startup in the Brain-Computer Interface (BCI) space, driving innovation through advanced hardware engineering and AI solutions. Our mission is to deliver cutting…
Skills: Design Controls, Medical Device Documentation, IEC 62304, ISO 13485, FDA 21 CFR Part 820
San Francisco, California, United States · On-site
OFFICE OF GENERAL COUNSEL The Office of General Counsel is responsible for giving timely risk mitigation, management, and compliance advice to Earthjustice Leadership, Program teams and staff, in the areas of corporate g…
Skills: Legal Research, Drafting Pleadings, Drafting Briefs, Litigation Strategy, Case Development
San Francisco, California, United States · Hybrid
$167k–$231k/yr
About Artos: At Artos, we build tools that help biopharma companies create and manage their R&D documentation in a fraction of the time. If you’re looking to join a team whose mission is to fundamentally change the way t…
Skills: Software Engineering, Cloud Deployment, Production Debugging, Technical Documentation, Infrastructure Configuration
San Francisco, California, United States · On-site
$164k–$282k/yr
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headqua…
Skills: AI/ML Strategy, MLOps, Data Science, Platform Architecture, Cloud Platforms
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Own the technical pre-sales cycle by conducting discovery, architecture reviews, and demos to win technical buy-in from IT and security leaders. Build the foundational solutions engineering toolkit and act as a bridge between customers and the product engineering team.
Requires 5+ years of experience in solutions engineering at a high-growth B2B software company with a track record of selling to CIOs and security buyers. Must possess deep technical fluency in modern IT stacks, identity providers, and AI-powered systems.
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions engineering looks like here. You'll own the technical side of the pre-sales cycle for prospective enterprise customers, sitting across the table from sophisticated IT and security buyers who test every claim we make. Your job is to earn their trust, prove the platform, and win the technical decision. Because you're first, you're not inheriting a playbook, you're writing it: partnering directly with our GTM leaders and account executives, shaping how we demo and run technical evaluations, and building the technical foundation the next ten SEs will use.
Must be in either New York or San Francisco Office.
A builder at heart, able to scope what matters, stand up a demo or proof-of-value yourself, and ship it.
Deeply technical and credible, the kind of person who earns the respect of CIOs, Heads of IT, and security leaders in the first meeting.
A trusted advisor by instinct, who listens for the real problem and proves value in the sales cycle rather than pitching features.
Living on the AI frontier, fluent in how agents and LLM-powered systems get deployed and governed inside the enterprise.
Comfortable in ambiguity, owning your work end-to-end, and moving without waiting to be told what to build next.
Run the technical sales motion with AEs: discovery, architecture, demos, whiteboard sessions, executive briefings, and the security review that wins technical buy-in.
Go deep on integrations with the prospect's stack, including identity providers (Okta, Entra), ITSM and ticketing, MDM, HRIS, cloud, and the SaaS apps Serval provisions against.
Translate unique technical environments, requirements, and goals into a scoped set of value-based use cases and success criteria for pilot.
Be the credible voice on security and access, fluent in guardrails, approval workflows, least-privilege and just-in-time access, audit logging, and the compliance questions security teams press on.
Execute a clean handoff to Deployment at pilot kickoff, with full technical context, then roll off the account.
Build the foundational SE toolkit from scratch: demo environments, reference architectures, evaluation frameworks, technical FAQs, and competitive positioning.
Act as the bridge between the field and product, capturing the hardest objections and feature gaps and working directly with engineering to close them.
5+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company.
A track record of selling technical products to senior IT and security buyers, with hands-on credibility in front of CIOs, Heads of IT, and security leaders.
Genuine technical depth: you can hold your own in an architecture review, debug an integration live, and answer a sharp security question without reaching for a deck.
Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and how access is granted and revoked across an org.
Excellent communication and storytelling, translating complex concepts for both engineers and executives.
A builder's instinct and high ownership, energized by being first and motivated to create the systems that scale a team.
Experience with ITSM, IGA, access management, security, or AI automation products is a strong plus.
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
AI Agents for IT
Serval is a unified help desk, access management, and automation platform with a built-in AI agent workforce. Deploy AI agents to automate the most challenging help desk requests, build enterprise-grade workflow automations, and surface actionable insights.
Offices: 100 Montgomery St, San Francisco, California 94104, US
