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$25/hr–$39/hr
Full-time
high school, professional certificate
Health Care, Retirement Savings, Paid Time Off, Vacation, Employee Discounts, Bonus
Posted 15d ago
~40 hrs/week
Responsibilities
Provide high-quality patient experiences by selecting, measuring, ordering, and fitting eyewear to meet prescription needs. Collaborate with doctors and staff to ensure comprehensive eye care and maintain the dispensary's appearance and organization.
Requirements
Candidates must be high school graduates with an active state optical license and strong customer service and sales skills. Familiarity with point-of-sale and patient record software is preferred.
Vision Associates is the nation’s leading optical dispensary management & consulting company. Our mission is provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients', our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.
Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.
Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
Provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. Support establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES and RESPONSIBILITIES
Custom fits glasses and precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for peers.
Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
Explores the needs and priorities of patients by asking open ended questions.
Assists peers with difficult or complex areas of product needs and prescriptions.
Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
Possesses the ability to multi-task and manage time with competing priorities.
Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
Commits to delivery date and time, seeks feedback and ask for referrals.
Takes ownership to achieve exceptional results on individual and team goals.
Presents, celebrates and educates at time of dispense.
Takes pride in dispensary appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
Effectively collaborate with all doctors and practice staff on a daily basis to ensure high level partnership for patient care
Informs management of safety opportunities; demonstrates safe work practices.
Possesses a “can do” spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements, all company policies and procedures.
Foster positive working relationships with the practice, communicating any concerns promptly to the Manager.
Consistently maintains proper dress code.
Performs other duties as assigned by Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
Active state optical licensure; must maintain license
Strong customer service skills: communicator, listener, and team builder
Strong basic math skills
Sales skills
Embraces new technology and change
PREFERRED QUALIFICATIONS
Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
Pay Range: 25.02 - 39.02
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Related keywords
Licensed OpticianOptical DispensaryPrescription LensesEyewearPatient CareEssilorLuxotticaPoint-of-SaleOptical LicensureVision CarePatient Record SystemsDispensingMedical Cases
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT