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Psychiatric Technician (Float Pool II), Per Diem Day Shift, Behavioral Health
Rockville, Maryland, United States · On-site
Mid level$540K raised
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Full-time
Health insurance, Dental insurance, Vision insurance, Life insurance, Short-term disability insurance, Long-term disability insurance
Posted 36d ago
~40 hrs/week
Responsibilities
The Service Advisor acts as a liaison between customers and technicians to ensure timely and accurate vehicle maintenance and repairs. They are responsible for greeting customers, scheduling appointments, providing cost estimates, and maintaining detailed service records.
Requirements
Previous experience in an automotive service role is preferred along with strong communication and organizational skills. Candidates should have familiarity with automotive service software and a basic understanding of vehicle repair procedures.
Full job description
Ourisman, Trusted Tradition
Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.
Role Summary
Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services.
More about the role
Greet customers and assess their vehicle service needs in a friendly and professional manner.
Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time.
Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations.
Provide accurate cost estimates and obtain customer authorization before initiating repairs.
Keep customers informed about the status of their vehicle and any changes to the estimated completion time.
Maintain detailed records of all customer interactions, services performed, and parts used.
Promote dealership services and products to enhance customer satisfaction and drive business growth.
What we look for
Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred.
Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach.
Familiarity with automotive service software and Microsoft Office Suite.
Basic understanding of automotive systems and repair procedures.
Benefits
Health, dental, and vision insurance
Life insurance options
Short-term and Long-term disability insurance
401(k) plan with company match
Paid time off and holiday leave
Opportunities for professional development and growth
Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.
Ourisman Automotive Group - Ourisman Chevrolet of Baltimore, Ourisman Chevrolet of Bowie, Ourisman Chevrolet of Rockville, Ourisman Chrysler Dodge Jeep Ram Fiat of Baltimore, Ourisman Chrysler Dodge Jeep Ram of Bowie, Ourisman Chrysler Dodge Jeep Ram of Clarksville, Ourisman Tri-State Ford, Genesis of Bowie, Ourisman Honda of Laurel, Ourisman Hyundai of Bowie, Ourisman Kia of Catonsville, Ourisman Kia of Fairfax, Lotus of Washington D.C., Ourisman Mazda of Rockville, Ourisman Tri-State Subaru, Ourisman Toyota 40, Ourisman Volkswagen of Laurel, Ourisman Volkswagen of Rockville and our Ourisman Group of Collision, Centers. CEO and President – Robert Ourisman, Jr.
Offices: 12430 Auto Dr, Clarksville, Maryland 21029, US · 2404 Crain Hwy, Bowie, MD 20716, US · 16610 Governor Bridge Rd, Bowie, Maryland 20716, US · 2406 Crain Hwy, Bowie, MD 20716, US · 3371 Fort Meade Rd, Laurel, Maryland 20724, US
New Vehicle SalesPre-Owned SalesServicePartsand Collision Repair