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Act as a brand ambassador by engaging customers with authentic conversations and sharing product enthusiasm. Maintain an inspiring store environment through restocking, styling displays, and utilizing in-store technology.
Requires a passion for the brand, confidence in personal style, and a people-first mindset. Flexibility for nights, weekends, and holidays is required, while retail experience is a plus but not mandatory.
This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States
Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.
Bring the Brand to LifeShow up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
Create the Energy on the SalesfloorEngage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
Make Shopping SeamlessHelp maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
Stay Curious + FlexibleBe open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
Work as a TeamSupport your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Creating what's next since 1970
Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity at its core. 50 years on, and 55 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We bring together a nostalgia for the past with an enthusiasm to shape the future. It’s what makes us UO. Want to be part of it? Join us!
Offices: 146 Brick Lane, Shoreditch, London E1 6RU, GB
