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Provide strategic and operational oversight for community management teams and associations within an assigned region to drive operational excellence. Serve as a trusted advisor to community boards while ensuring consistent execution of corporate objectives and financial performance.
Requires demonstrated experience leading multiple teams in a multi-site operational structure with strong knowledge of community association governance. Professional credentials such as CMCA, AMS, PCAM, or LCAM are preferred.
Job DetailsJob Location: Orlando Location - Orlando, FL 32801Position Type: Full TimeJob Shift: DayCompany Overview: Fueling Growth, Empowering People
With over 30 years in the industry, Vesta manages 800+ community contracts and serves Florida’s top communities. Our team of 1,000+ associates is proud to be recognized as one of Florida’s Top Workplaces.
Our associates are our greatest asset. We hire trusted individuals and empower their growth through training, coaching, and feedback, ensuring they have the tools to succeed.
We thrive on a collaborative culture where respect and recognition drive engagement, creating an environment where all team member’s contributions are valued.
We focus on continuous growth and uphold the highest standards of professionalism and integrity, delivering exceptional service to our clients who entrust us with their communities.
Regional Director of CMD Operations Job Description
Hours: Full Time (30+ hours per week)
FLSA Status: Exempt (Salary)
The Regional Director of CMD Operations plays a critical leadership role in advancing Vesta Property Services’ mission of delivering exceptional community management through partnership, expertise, and accountability. Reporting directly to the Regional Vice President (RVP), this role provides strategic and operational oversight for the community management teams and associations within an assigned region. The Regional Director of CMD Operations is responsible for driving operational excellence, strengthening client relationships, developing high-performing leaders, and ensuring consistent execution of corporate and regional objectives. This individual serves as a trusted advisor to community boards and internal stakeholders while reinforcing Vesta’s standards, culture, and commitment to service excellence.
Partner with the RVP to implement regional strategy, operational priorities, and performance goals.
Drive execution of corporate initiatives and regional business plans.
Identify opportunities to improve operational efficiency, service delivery, and financial performance across offices.
Establish accountability standards and measurable performance benchmarks.
Provide senior-level oversight and guidance for assigned offices and key client relationships.
Support General Managers (GM) and Community Association Managers in navigating complex governance,
operational, and board-related matters.
Strengthen long-term partnerships with Boards of Directors through proactive communication, education, and
strategic counsel.
Promote a culture of accountability, collaboration, and continuous professional development.
Assist General Managers and Community managers with budget development, financial performance monitoring,
and operational planning across the region.
Ensure consistent application of company policies, procedures, and best practices.
Analyze performance metrics, identify trends, and assist with implementing corrective action when necessary.
Collaborate with accounting, maintenance, legal, and corporate departments to ensure operational alignment and
fiscal responsibility.
Ensure adherence to governing documents, state statutes, and regulatory requirements.
Provide leadership on compliance enforcement, risk mitigation, and consistency in community standards.
Partner with legal counsel and executive leadership on complex or high-risk matters.
Serve as a liaison between regional operations and corporate leadership.
Support client retention, contract renewals, and strategic growth initiatives.
Participate in leadership planning and contribute to strengthening Vesta’s operational model.
Professional credentials preferred (CMCA®, AMS®, PCAM®, LCAM®, or equivalent).
Demonstrated experience leading multiple teams or offices within a multi-site operational structure.
Strong knowledge of community association governance, financial management, and operational best practices.
Experience in community management, property management, or multi-site operations
Strong organizational and time-management skills.
High attention to detail and accuracy with documentation.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite and HRIS systems.
Ability to manage multiple priorities in a fast-paced environment.
This role is primarily sedentary, with extended periods of sitting at a desk or working on a computer.
Occasional lifting of items up to 20 lbs. may be required.
Work is performed in a standard office environment with typical office noise and conditions.
May require occasional travel between company locations related events.
We’re proud to offer a well-rounded, people-first benefits program designed to support you and your family — even your pets! From comprehensive medical, dental, and vision coverage to life insurance, disability protection, and 401(k) retirement plans, we’ve got you covered at every stage of life.
We also go beyond the basics with unique perks like a Health Savings Account (HSA), Flexible Spending Account (FSA), and a Pet Discount Plan to help you care for every member of your household.
And because your well-being matters to us, Vesta provides free counseling sessions, legal advice, professional
development opportunities, and an amazing referral program — available to both full-time and part-time
associates!
At Vesta, we’re more than just a workplace — we’re a community that invests in you.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace.
The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Qualifications
Florida's most trusted association management company since 1995.
Celebrating 30 Years of Building Stronger Communities Across Florida For three decades, Vesta Property Services has been more than a management company; we’ve been a partner in creating thriving, connected, and well-cared-for communities. From HOAs and condominium associations to community development districts, our team delivers tailored solutions that protect value, enhance lifestyles, and bring peace of mind to boards and residents alike. Headquartered in Jacksonville with offices across Florida, Vesta combines statewide strength with local expertise. With 1,200+ dedicated professionals serving 250,000+ residents, we bring the resources, responsiveness, and care every community deserves. Our services go beyond management: • On-site teams and operational support • Amenity & pool management • Lifestyle programming, events, and hospitality services • Expert financial guidance for renovations, technology, and amenity upgrades By serving as a single point of contact, we simplify management, foster engagement, and deliver consistent excellence. Whether your community is reimagining its amenities, strengthening financial strategies, or simply looking for a responsive partner, Vesta is big enough to support you, and close enough to care. Learn more: VestaPropertyServices.com (877) 988-3782 [email protected]
Offices: 245 Riverside Ave., Suite 300, Jacksonville, Florida 32202, US · 8141 54th Ave N, St Petersburg, Florida 33709, US · 121 S Orange Ave, Suite 1170A, Orlando, Florida 32801, US · 13595 SW 134 Ave., Suite 108, Miami, Florida 33186, US · 411 S. Central Avenue, Suite B, Flagler Beach, Florida 32136, US
