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Newport News, Virginia, United States · On-site
Entry level
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Newport News, Virginia, United States · On-site
Entry level
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Moms In Motion, Inc.
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Newport News, Virginia, United States · Remote OK
$40k–$55k/yr
Mid level
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$16/hr–$21/hr
Part-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
The Patient Access Representative is responsible for registering patients, validating demographic and financial information, and ensuring data integrity within the system. They also handle patient inquiries, manage collections, and maintain strict adherence to regulatory compliance and patient safety protocols.
Requirements
Candidates must possess a High School Diploma or GED. One year of experience in billing, customer service, or patient registration is preferred, and obtaining a Certified Healthcare Access Associate (CHAA) certification within one year is desired.
Full job description
Newport News, Virginia
Hiring Range
$16.20 - $21.08/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
What you will do
Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
Ensures all necessary demographic and financial data are obtained and documented into the system.
Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
Works daily reports and account work queues to ensure the integrity of the registration data.
Handles patient inquires related to registration.
Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
Completes forms and collects documents as needed based on the registration type.
Qualifications
Education
High School Diploma or GED, (Required)
Experience
1 year Billing/Customer Service/Patient Registration (Preferred)
Licenses and Certifications
Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)
Living our mission to care for others as we would care for those we love.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
1915
Headquarters
Newport News, Virginia
LinkedIn followers
29,020
Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, wellness centers, etc. providing comprehensive, high quality health care services to citizens of eastern Virginia. Riverside has been the leading provider of state-of-the-art healthcare in the region since 1915.
All information shared on this social media platform is for informational purposes only and is not a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care providers with any questions you may have regarding your health. Never disregard professional medical advice or delay in seeking it because of something you have heard or read.
Offices: 701 Town Center Drive, Suite 1000, Newport News, Virginia 23606, US · 120 Kings Way, Williamsburg, VA 23185, US
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