Event Customer Service Representative – Entry Level
Virginia Beach, Virginia, United States · On-site
Entry level
We're hiring an Entry-Level Event Customer Service Representative to join our team and support customer engagement at community events, promotional events, and in-person campaigns. This is a great opportunity for recent …
Skills: Customer service, Communication, Event coordination, Public engagement, Team collaboration
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Full-time
high school
Paid training, Professional development, Coaching
Posted 7h ago
~40 hrs/week
Responsibilities
Represent clients at community and promotional events while engaging with customers to provide information about products and services. Assist with event setup, breakdown, and organization to ensure daily engagement goals are met.
Requirements
Candidates should be friendly, dependable, and comfortable interacting with the public in a team environment. No previous experience is required as paid training is provided for entry-level applicants.
Full job description
We're hiring an Entry-Level Event Customer Service Representative to join our team and support customer engagement at community events, promotional events, and in-person campaigns.
This is a great opportunity for recent graduates, individuals with no previous experience, retail and hospitality professionals, customer service professionals, and career changers who enjoy working with people and want to build valuable professional skills.
No previous event or customer service experience is required. Paid training is provided.
What You'll Do
Represent clients and organizations at events and community activities
Welcome and engage with customers in a friendly, professional manner
Provide information about products, services, programs, or promotions
Answer customer questions and help identify their needs
Assist with event setup, organization, and breakdown
Participate in community outreach and promotional activities
Maintain a positive and professional customer experience
Work with team members to meet daily event and customer engagement goals
Learn effective communication, presentation, and customer service techniques
What We're Looking For
We're looking for individuals who are:
Friendly, dependable, and comfortable interacting with people
Motivated to learn new skills
Professional and positive
Comfortable working in a team environment
Able to communicate clearly with customers and coworkers
Organized and able to manage multiple responsibilities
Willing to work at events and engage with the public
Previous experience is welcome but not required. We provide training for qualified entry-level candidates.
Great Fit For
This position can be a strong fit for:
Recent high school or college graduates
First-time job seekers
Candidates with no professional experience
Retail and hospitality employees
Restaurant and front-desk professionals
Sales and customer service professionals
Career changers
Individuals looking to develop communication and business skills
Training & Development
You'll receive hands-on training and ongoing coaching designed to help you develop skills in:
Customer service
Communication
Event coordination
Public engagement
Team collaboration
Professional presentation
Leadership and career development
As you gain experience, there may be opportunities to take on additional responsibilities and grow within the organization.
Why Join Us?
Entry-level opportunity
Paid training
Hands-on experience
Supportive team environment
Develop transferable professional skills
Opportunities for growth and increased responsibility
Variety of event and customer-facing activities
No previous event experience required
Apply Today
If you're motivated, people-oriented, and ready to learn, we'd love to hear from you.
Apply today for the Event Customer Service Representative – Entry Level position.
For a world that is resilient to earthquakes and other natural hazards.
Industry
Non-profit Organizations
Company size
51-200 employees
Founded
2009
Headquarters
Pavia
LinkedIn followers
8,166
GEM is a global collaborative effort with the aim to provide organisations and people with tools and resources for transparent assessment of earthquake risk anywhere in the world. By pooling data, knowledge and people, GEM acts as an international forum for collaboration and exchange, and leverages the knowledge of leading experts for the benefit of society.
The non-profit and independent GEM Foundation drives the effort. The Foundation is situated in the historical city of Pavia in Italy, but collaborators both of the foundation and the effort in general work across the globe.