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Business Development Community Liaison - Southeastern VA Region
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Full-time
bachelor degree
Competitive Compensation, Tuition Reimbursement Program, Medical Insurance, Dental Insurance, Vision Insurance, Prescription Drug Plan
Posted 1d ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The Business Development Community Liaison develops and manages productive referral relationships with healthcare providers and community resources to meet admission goals. They are responsible for implementing marketing strategies, tracking referral progress, and ensuring high levels of customer satisfaction within their assigned territory.
Requirements
Candidates must have at least three years of experience in mental health care marketing or managed care environments. A bachelor's degree in marketing, business administration, or a behavioral science field is highly preferred.
Full job description
Responsibilities
Business Development Community Liaison (Southeastern Virginia Territory)
Territory/Region: Southeastern Virginia, the Peninsula, James City County, and Tidewater.
Travel Requirement: The Business Development Commnity Liason position requires 50%-90% travel.
Newport News Behavioral Health Center is a 132 bed intensive and highly structured residential treatment for psychiatric and behavioral health needs of adolescent males and females ages 7-17yrs. Newport News has an on-site certified school, therapists, and vocational programming. Newport News, VA is a beautiful seaside city, rich in maritime history and conveniently located to DC and other major North Eastern cities.
Position Summary:
The Business Development Community Liaison develops relationships at all levels of their customer base in a manner that establishes the business development representative as a credible, reliable, and valued resource to the customer/referral source. He/She is knowledgeable of the various components and benefits of residential treatment and acute care programs; and is familiar with the numerous and sometimes complex tasks of facilitating and supporting referrals through the admissions process. The Business Development Community Liaison implements the facility business development plan to meet/exceed referral and admission goals in assigned geographic territory by focusing on developing and managing productive, long-term referral relationships with existing primary and new referral sources. This position involves daily travel, including overnight travel; meeting with referral sources (new and existing) including hospitals/ER’s, DSS’, Court Service Units, psychiatrists, psychologists, other private providers, CSB’s, schools, and other community resources.
Job Duties:
Develops/Outlines a quarterly seasonal action plan and meets with supervisor quarterly for updates and modifications of plan. Include holiday referral development plan, fall and spring school campaigns. Must have ability to assist in the implementation of marketing programs and strategies.
Accurately qualifies accounts as High, Medium, or Low for business potential. Identifies Top Ten Referral Sources quarterly.
Develops new leads/accounts and maintains an updated profile of assigned accounts with current activity. Manage existing customer relationships within accounts.
Ensures that Service AI Contact Records are updated and completed monthly, along with month-end report.
Maintains a weekly number of qualified business development face-to-face meetings and contacts (number of contacts assigned by DBD)
Daily monitors the referral and admission case management of referrals for his/her territories. This includes but is not limited to; tracking the progress of the initial review of referrals by NNBHC, assisting with getting additional information, and facilitating the admission of the youth to the facility.
Meets or exceeds monthly and annual performance goals/expectations for referrals/admissions.
Contacts customers utilizing services within the first month of placement, with regular contact monthly as appropriate, to inquire about satisfaction with services and need for other services.
Performs other duties as assigned/required by this position.
Benefit Highlights:
Challenging and rewarding work environment
Competitive Compensation
Tuition Reimbursement Program
Excellent Medical, Dental, Vision and Prescription Drug Plan
401(K) with company match and discounted stock plan
Generous Paid Time Off
Career development opportunities within UHS and its 300+ Subsidiaries
Qualifications
Basic Qualifications:
Must be at least 21 years of age. Must have the following:
Education: Bachelors in Marketing, Business Administration, Behavioral Science, or related field highly preferred.
Experience: Minimum of three (3) years of experience directly related to mental health care marketing in hospitals or managed care environments. A strong client service background is mandatory. Has proven record in business development and sales. Ability to effectively manage time. Must exercise good judgment and have extremely high business ethics, be flexible, and adaptable, polite and customer service oriented. Accuracy is mandatory in all aspects of position. Knowledge in areas of marketing and business development in healthcare and in managed care required. Working knowledge of public relations, communications, media relations and event planning. Understanding of behavioral sciences and the objectives of mental health treatment in inpatient and outpatient settings in required. Excellent oral, written and analytical skills are mandatory. Must have strong public speaking skills and be able to present materials in a clear and concise manner. Superior interpersonal skills are necessary for successful performance in this role. Must be computer literate and be able to operate simple machinery necessary to perform duties such as a computer, copy machines, calculator, typewriters, VCR, camcorder, television, camera, overhead projector, etc. Must possess solid ethical standards in relation to all aspects of business development. Must demonstrate superior leadership abilities and direct a marketing teams, establish priorities and successfully plan, develop, implement, coordinate and manage marketing systems. Driver's License Required.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS
and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Located in Aiken, South Carolina, which was named 2018’s “Best Small Town in the South” by Southern Living Magazine, Aiken Regional Medical Centers is a 273 licensed-bed acute care facility that offers a comprehensive range of specialties and services. Aiken Regional is dedicated to patient safety and providing quality healthcare services, many of which are recognized on a state, regional or national level including a Certified Primary Heart Attack Center, a Certified Primary Stroke Center and an Advanced Heart Failure Certification from The Joint Commission® and American Heart Association®.
Aiken Regional receives more than 42,000 emergency room visits, performs nearly 9,000 surgeries and delivers over 1,100 babies each year. More than 1,200 associates, a medical staff of more than 200 multi-specialty physicians, and a team of 230 volunteers keep the hospital going with their dedication to quality and excellence.
To learn more about Aiken Regional, visit aikenregional.com.
Aiken Regional Medical Centers is owned and operated by a subsidiary of one of the largest hospital companies in the nation, Universal Health Services, Inc., based in King of Prussia, PA, and is accredited by The Joint Commission and licensed by the State of South Carolina.
Social media accounts are managed by Marketing. We are unable to provide medical advice through social media. Please contact your physician, or in case of emergency, call 911. Although we do our best to respond to comments and messages, there may be a delay in response time, and we may not be able to respond due to the nature of the message.
Visit our website for language assistance, disability accommodations, the non-discrimination notice, Terms of Service and other disclaimers. Thank you.
Offices: 302 University Pkwy, Aiken, South Carolina 29801, US
How many Social Services jobs are open in Newport News, VA right now?
There are currently 180 open social services positions in Newport News, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Newport News, VA?
Companies currently hiring include Riverside Health, Aiken Regional Medical Centers, YMCA of the Virginia Peninsulas, Pyramid Healthcare, Inc., Thriveworks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Newport News, VA?
Yes — 17 of the 180 open social services positions offer remote or hybrid work (3 remote, 14 hybrid).
How do I apply for Social Services jobs in Newport News, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.