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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree, professional certificate
Posted 52d ago
~40 hrs/week
Responsibilities
The IT Manager leads the strategic direction and daily operations of the organization's technology environment, including infrastructure, security, and business applications. This role is responsible for managing the IT team, overseeing vendor relationships, and ensuring technology solutions align with organizational goals.
Requirements
Requires a Bachelor's degree in IT or a related field and at least 5 years of progressive IT experience, including 2 years in a leadership role. Preferred qualifications include industry certifications and experience supporting multi-site or property management environments.
Full job description
At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!
Bedrock Property Management Purpose and Core Values:
The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.
Our Core Values:
Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’
By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.
Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company.
Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.
POSITION SUMMARY:
The IT Manager is responsible for the leadership, administration, security, and strategic direction of the organization's technology environment. This role oversees IT operations, infrastructure, cybersecurity, business applications, vendor relationships, and service delivery while ensuring technology solutions align with organizational goals. The IT Manager leads and develops the IT team, establishes operational standards, manages technology projects and budgets, and serves as the primary technology advisor to leadership.
KNOWLEDGE/SKILLS/ABILITIES:
Strong understanding of IT operations, service delivery, infrastructure management, cybersecurity, business continuity, and disaster recovery.
Demonstrated ability to lead teams, manage priorities, communicate effectively, and drive organizational results.
Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders
Adaptability to emerging technologies and ability to evaluate and implement solutions that improve business performance
ESSENTIAL JOB FUNCTIONS:
Leadership and Team Management
Lead, mentor, and develop IT staff, including performance management, training, and career development.
Establish team priorities, workloads, and service delivery expectations.
Foster a customer-focused culture that delivers high-quality technology support across the organization.
Develop and maintain IT policies, procedures, standards, and operational documentation.
IT Operations and Service Delivery
Oversee daily IT operations, service desk functions, and technology support activities.
Monitor system performance, service levels, ticket trends, and user satisfaction metrics.
Ensure the availability, reliability, and security of business-critical systems and services.
Provide escalation support for complex technical and operational issues.
Infrastructure, Systems and Security
Support and oversee technology operations across multiple office, property, and remote locations, ensuring consistent service delivery, connectivity, security, and technology standards.
Oversee the administration and maintenance of infrastructure, cloud platforms, business applications, endpoint devices, and network services.
Ensure effective management of Microsoft 365, Entra ID, Intune, SharePoint, Teams, Defender, and related technologies.
Lead cybersecurity initiatives, risk management efforts, vulnerability remediation, and security awareness programs.
Maintain disaster recovery, backup, business continuity, and incident response capabilities.
Partner with business stakeholders to support, optimize, and maintain business-critical applications and technology solutions.
Vendor and Financial Management
Manage relationships with technology vendors, consultants, service providers, and telecommunications partners.
Develop, manage, and monitor the IT budget and technology expenditures.
Evaluate technology solutions and negotiate contracts to maximize value and operational effectiveness.
Strategic Planning and Projects
Collaborate with leadership to develop and execute the organization's technology roadmap.
Identify opportunities to improve business operations through technology, automation, and process improvement.
Lead technology implementations, upgrades, migrations, and infrastructure initiatives.
Research emerging technologies and provide recommendations that support organizational growth and efficiency.
Additional Responsibilities
Prepare and present technology updates, risks, initiatives, and recommendations to leadership.
Ensure compliance with company policies, regulatory requirements, and security standards.
Perform other duties as assigned.
SPECIFIC EDUCATION OR EXPERIENCE:
Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field or equivalent experience.
5+ years of progressive IT experience with increasing technical and leadership responsibilities.
2+ years of experience leading or supervising technical teams.
Experience supporting multi-site, property management, field operations, or geographically dispersed business environments highly preferred.
Microsoft, CompTIA, ITIL, CISSP, PMP, or equiivalant industry certifications preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently sit, stand and walk.
Regularly required to talk or hear.
Frequently required to use hands or fingers to handle or feel objects, tools or controls.
Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
Occasionally lift and/or move up to 25 pounds.
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.
TRAVEL REQUIREMENTS
Up to 10% travel may be expected for this position.
The Bedrock Experience
We're creating a different kind of company at Bedrock. We promise we will never be ordinary, which we hope you can see by this job description. We know if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.
Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Related keywords
Microsoft 365Entra IDIntuneSharePointTeamsDefenderCompTIAITILCISSPPMPCybersecurityDisaster RecoveryBusiness ContinuityInfrastructureCloud PlatformsAsset Lifecycle Management
Elmington is a commercial real estate investment, development, construction, affordable housing, and property management firm headquartered in Nashville. Our 1,000+ employees operate, acquire, develop, and construct properties throughout 9 states.
Our philosophy is simple: People are the difference.
Offices: 1030 16th Ave S, Suite 500, Nashville, Tennessee 37212, US
Real Estate InvestmentCommercial Real EstateProperty ManagementReal EstateProperty Development