SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our indiv…
Skills: Retail Operations, P&L Management, Strategic Planning, People Leadership, Merchandising
Learn a wide variety of skills in a role where every day is different!Make an impact supporting all REA employees daily with your great customer service skills!Permanent full time role based onsite in Richmond We're REA …
Join our Digital Marketing team in this exciting 6-month maximum term opportunity and play a key role in shaping how we engage with our customers. As our Marketing Automation Specialist, you'll create and optimise person…
Lead discovery sessions through build using end-to-end AI-assisted facilitation 6 month contract Melbourne based Join a team that's All Kinds of Useful At Origin, being useful is more than a tagline - it’s how we approac…
The North Face : Sales Assistant, Casual - Chadstone
Melbourne, Victoria, Australia · On-site
Entry level
Share a new adventure with every customer as you introduce useful and practical products to their collection WHO WE ARE... With some of the most advanced technology in place, The North Face are serious about the territor…
Skills: Customer Engagement, Product Knowledge, Sales Advice, Empathy, Communication Skills
The North Face : Sales Assistant, Casual - Chadstone
Melbourne, Victoria, Australia · On-site
Entry level$1.8B raised
Share a new adventure with every customer as you introduce useful and practical products to their collection WHO WE ARE... With some of the most advanced technology in place, The North Face are serious about the territor…
Skills: Customer Engagement, Product Knowledge, Sales Advice, Empathy, Communication Skills
Customer Resolutions Manager | Toyota Finance Australia • Scoresby, Victoria • Hybrid • Permanent, Full-time What you'll contribute to The Customer Resolutions Collections Manager role is responsible for building leaders…
Deliver clear, engaging communications across our digital platforms Crafting content that informs, supports and connects with customers Melbourne based Join a team that's All Kinds of Useful At Origin, being useful is mo…
Skills: Writing, Editing, CMS Platforms, UX Principles, Customer Communication
Be part of something bigger. Be part of ISS. Full-time Onsite | Senior Leadership Role | Melbourne CBD A rare opportunity exists for an experienced Performance & Transformation Manager to drive operational excellence, st…
Account Manager - Real Estate (Digital & Proptech)
Melbourne, Victoria, Australia · Hybrid
Mid level
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, a…
About our Business At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to …
Skills: Customer Service, Retail Operations, Cashiering, Teamwork, Communication
Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It …
Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It …
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our cust…
Client Relationship and Delivery Manager – QLD, VIC and WA Valuations
City of Brisbane, Queensland, Australia · Hybrid
Senior+$15B raised
Company:Marsh Description: We are seeking a talented individual to join our Valuation Services team at Marsh. This role will be based in Melbourne or Brisbane. This is a hybrid role that has a requirement of working at l…
Skills: Valuation Services, Client Relationship Management, Project Management, Stakeholder Management, Business Development
Deliver end-to-end customer service, supporting our residential customers via phone and email Rotating roster - 8am-11pm Mon-Sun, shift allowance and penalties, Start date - 10th Aug Melbourne based Join a team that's Al…
Skills: Customer Service, Written Communication, Verbal Communication, Problem Solving, Data Interpretation
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our cust…
Integral Diagnostics (IDX) Lake Imaging / The Xray Group / Capital Radiology / FMIG / Imaging @ Olympic Park / Direct Radiology Join Our Capital Sydenham Team Integral Diagnostics is seeking an experienced and patient-fo…
Lead the strategy, governance and enterprise-wide adoption of Artificial Intelligence Shape how AI is embedded into the organisation Melbourne based Join a team that's All Kinds of Useful At Origin, being useful is more …
Skills: AI Strategy, AI Governance, Generative AI, Change Management, Stakeholder Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 36d ago
~40 hrs/week
Responsibilities
Lead the end-to-end retail business for PUMA in Oceania, overseeing commercial outcomes, store operations, and the overall consumer experience. This includes managing the store portfolio strategy, financial performance, and leading a high-performing retail leadership team.
Requirements
Requires over 10 years of retail experience in senior leadership roles, specifically within sports, fashion, or lifestyle environments. Candidates must possess deep expertise in P&L ownership, retail operations, and the ability to influence stakeholders in a matrix organization.
Full job description
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.
Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
Make your mark on the future of retail
At PUMA, we’re driven by speed, innovation, and a relentless focus on the consumer. As we continue to accelerate our growth across Oceania, we’re seeking a commercially astute and forward-thinking Head of Retail to lead and evolve our store network.
This is a rare opportunity to take ownership of a high-profile retail portfolio and shape the next chapter of PUMA’s Direct-to-Consumer strategy - balancing performance, brand experience, and long-term expansion across Australia and New Zealand.
The Opportunity
This is more than a leadership role - it’s a chance to define how a global brand connects with consumers at scale.
As Head of Retail, you will lead PUMA’s Oceania retail business end-to-end, owning the commercial outcomes, elevating store experience, and building a high-performing, future-ready retail organisation. You’ll operate at the intersection of operations, merchandising, marketing, and property - bringing together multiple functions to deliver a seamless, premium in-store journey.
What you will own
Retail Operations Excellence
You will set the standard for what great looks like in-store- driving consistency, operational discipline, and a best-in-class consumer experience across every touchpoint.
Define and execute the retail operating strategy across all stores
Elevate service, visual merchandising, and brand execution standards
Ensure best-practice compliance, loss prevention, and operational efficiency
Partner with key external providers (logistics, payments, service partners)
People Leadership & Capability Building
You will build and inspire a high-performing retail team, creating a culture where talent thrives and performance follows.
Lead, coach, and develop a diverse retail leadership team
Drive succession planning, capability uplift, and talent retention
Foster a culture of accountability, collaboration, and continuous improvement
Commercial Planning & Merchandising
You will shape the product and trading strategy to maximise performance across varying store formats and consumer segments.
Partner with merchandising on range planning and OTB strategy
Optimise product assortment based on store profiles and market dynamics
Balance risk and opportunity to drive sales and margin outcomes
Brand Experience & Retail Marketing
You will ensure every store reflects the energy and identity of PUMA bringing campaigns and storytelling to life.
Align seasonal retail marketing plans with broader brand strategy
Execute global visual merchandising standards with local relevance
Deliver a consistent and impactful in-store brand experience
Store Expansion & Portfolio Strategy
You will play a critical role in shaping PUMA’s physical footprint across Oceania.
Lead retail expansion, refurbishments, and store pipeline strategy
Negotiate leases and manage landlord relationships
Oversee store design, build, and delivery to global standards
Strategy, Financial Performance & Growth
You will own the numbers - and the strategy behind them - driving sustainable, profitable growth.
Deliver sales, margin, and EBIT targets
Lead budgeting, forecasting, and performance optimisation
Define the long-term retail roadmap, balancing full-price and outlet channels
Collaborate across wholesale and ecommerce to deliver a cohesive market strategy
What success looks like
This role is measured by both commercial and operational impact, including:
Sales growth, gross margin, and profitability
Store productivity and conversion metrics
Customer experience and brand consistency
Strength and capability of your leadership team
YOUR TALENT
Who You Are
You are a seasoned retail leader with a track record of delivering results in fast-paced, brand-led environments. You thrive on building teams, optimising performance, and scaling retail operations with precision.
10+ years’ experience in retail, including senior leadership roles
Background in sports, fashion, or lifestyle retail environments
Deep expertise in retail operations, P&L ownership, and store network management
Strong commercial acumen across merchandising, planning, and inventory
Experience leading both company-owned and/or franchise retail models
Proven ability to influence cross-functional stakeholders in a matrix organisation
Why PUMA
We’re one of the fastest-growing sports brands globally - and Oceania is a key market in our next phase of growth. At PUMA, you’ll find a culture that values speed, creativity, and ownership.
Lead a brand with global momentum and local ambition
Shape the future of retail across Oceania
Work with passionate, high-performing teams
Be empowered to move fast, think big, and deliver impact
Ready to lead what’s next?
If you’re currently leading retail in a high-performance, brand-led environment and you’re ready to step into a role with genuine scale and influence - this is your opportunity to make your mark.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,
gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at
PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal
opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000
PUMA is one of the world’s leading sports brands, designing, developing, and selling footwear, apparel and accessories. Founded in 1948, PUMA helps the world’s best athletes and teams perform at their best with its innovative products. Known for its iconic cat logo and the Formstrip, the company offers performance products in categories such as Football, Running and Training. Its Sportstyle collections are rooted in sports and inspire consumers by celebrating sports culture. With its long history and strong heritage, PUMA is proud of having one of the strongest archives in the industry, with many iconic products such as the Suede and the Speedcat. The PUMA Group owns the brands PUMA, Cobra Golf and stichd. The company distributes its products in over 120 countries, employs more than 20,000 people and is headquartered in Herzogenaurach/Germany. For more information, please visit https://about.puma.com.
Offices: PUMA Way 1, Herzogenaurach, 91074, DE · Via Roggia Bartolomea, 9, Assago, 20090, IT · 1818 Aston Ave, Carlsbad, California 92008, US · 455 Grand Union Blvd, Somerville, Massachusetts 02145, US · 8 Shenton Way, Downtown Core, Central Region 068811, SG