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City of Melville, Western Australia, Australia · On-site
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Parafield Gardens, South Australia, Australia · On-site
Senior
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Sunshine Coast Regional, Queensland, Australia · On-site
Mid level
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The Medical Receptionist serves as the primary point of contact for patients and referrers, managing calls and scheduling appointments using the Visage RIS system. Responsibilities include processing referrals and communicating preparation requirements and cost estimates to patients.
Requirements
Candidates should possess strong customer-facing experience and advanced computer skills. A positive attitude, empathy for patients, and a willingness to learn medical imaging terminology are essential.
Full job description
ABOUT US
The X-Ray Group as part of the IDX group it is a key well-established leading diagnostic imaging provider in the Albury/Wodonga region offering comprehensives services with fully licenced MRI, Nuclear Medicine, Interventional Radiology to Ultrasound and X-ray.
ABOUT THE ROLE
Working as part of a team and being the face of our organisation, we are seeking a Full-Time Medical Receptionist to work across our Albury Clinics as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.
What You'll Be Doing 👉
Answering Calls: Be the friendly, professional voice that patients and referrers hear.
Scheduling: Use our state-of-the-art RIS system - Visage
Maximising Efficiency: Keep things running smoothly by managing appointments.
Referrals: Action patient referrals from multi-disciplinary teams
Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.
This is a Full-Time role working Monday to Friday.
Why You'll Love It Here ❤
Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
Expert Team: Learn from an experienced team willing to share their knowledge.
Full Uniform Provided: Look professional with our provided uniforms.
Recognition Programs: Enjoy staff recognition programs and awards.
Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
Fitness Passport: Access over 1000+ fitness locations nationwide.
Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.
Career Development: Explore fantastic opportunities to further your career with XRG Imaging.
What You Bring 👍
Customer Focus: Experience in a customer-facing role is a plus!
Willingness to Learn: Ready to dive into medical imaging terminology.
Tech Savvy: Advanced computer and keyboard skills are a must.
Service Excellence: Deliver exceptional customer service every time.
People Skills: Show care, compassion, and empathy to our patients.
Problem-Solving: Optimise appointment slots with your analytical skills.
Time Management: Stay organized and meet team KPI's.
Positive Attitude: A "can-do" attitude that builds rapport with patients, staff, and professionals easily.
Interested?
Simply submit your resume by selecting APPLY.
The X-Ray Group & Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
Related keywords
Medical ReceptionistDiagnostic ImagingRISVisagePatient SchedulingHealthcare AdministrationMedical ImagingRadiologyPatient CareReferral Management
Integral Diagnostics (IDX) is a leading provider of medical imaging services across Australia and New Zealand. As a ASX listed company, IDX delivers state of the art diagnostic services to patients and their referrers at multiple radiology clinics and hospital sites. IDX employs some of Australasia’s leading Radiologists and nuclear medicine specialists in a unique medical leadership model that ensures quality patient care, service and access.
Our purpose is to deliver the best health outcomes for our patients. Integral Diagnostics currently operates in four Australian states including South Australia, New South Wales, Victoria, Tasmania, Western Australia and Queensland, as well in New Zealand.
Offices: William St, Melbourne, Victoria 3000, AU
General XrayMRIComputed Tomography (CT)Dental ImagingNuclear Medicine SPECT CTPET/CTFluoroscopyMammographyUltrasoundBone Densitometry
Integral Diagnostics (IDX) is a leading provider of medical imaging services across Australia and New Zealand. As a ASX listed company, IDX delivers state of the art diagnostic services to patients and their referrers at multiple radiology clinics and hospital sites. IDX employs some of Australasia’s leading Radiologists and nuclear medicine specialists in a unique medical leadership model that ensures quality patient care, service and access.
Our purpose is to deliver the best health outcomes for our patients. Integral Diagnostics currently operates in four Australian states including South Australia, New South Wales, Victoria, Tasmania, Western Australia and Queensland, as well in New Zealand.
Offices: William St, Melbourne, Victoria 3000, AU
General XrayMRIComputed Tomography (CT)Dental ImagingNuclear Medicine SPECT CTPET/CTFluoroscopyMammographyUltrasoundBone Densitometry