Manchester, England, United Kingdom · On-site
The Venue A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacle…
Skills: Team Leadership, Customer Service, Inventory Management, Staff Training, Health and Safety Compliance
Manchester, England, United Kingdom · On-site
The Venue A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacle…
Skills: Team Leadership, Customer Service, Inventory Management, Staff Training, Conflict Resolution
Manchester, England, United Kingdom · On-site
dnata Aircraft Catering Loader – Seasonal Until 31st October 2026 Department: Service Delivery Employment Type: Seasonal - Full Time Location: Manchester M90 5AF (FLIGHT) Reporting To: Andrew Riley Compensation: £15.09 /…
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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IHG Hotels & ResortsManchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
Building on our past. Ready for the future Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the l…
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Manchester, England, United Kingdom · Hybrid
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
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Manchester, England, United Kingdom · Hybrid
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Turner & TownsendManchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
Department: Facilities Location: Manchester (On-Site) Type of Contract: Permanent / Part Time (20 Hours) Salary: £13,750 Our Vision: Changing Lives through Education What We Do: Our Facilities department is responsible f…
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Turner & TownsendManchester, England, United Kingdom · Hybrid
Company Description About Turner & Townsend Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have del…
Skills: Smart Building Strategy, Stakeholder Management, Building Management Systems (BMS), Technical Assurance, Requirements Engineering
Turner & TownsendManchester, England, United Kingdom · Hybrid
Company Description About Turner & Townsend Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have del…
Skills: Smart Building Strategy, Stakeholder Management, Building Management Systems (BMS), Technical Judgement, Requirements Engineering
Turner & TownsendManchester, England, United Kingdom · Hybrid
Company Description About Turner & Townsend Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have del…
Skills: Smart Building Strategy, Stakeholder Management, Building Management Systems (BMS), Technical Advisory, Requirements Engineering
Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Registered Paediatric Nurses – Merseyside Pulse Nursing are looking for registered and experienced Band 5 Registered Paediatric Nurses to support specialist community care packages across the Merseyside area. At Pulse, w…
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QinetiQManchester, England, United Kingdom · Hybrid
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Skills: Software assurance, Hardware assurance, Independent technical assessment, DO-254, EN 61508-2
Manchester, England, United Kingdom · On-site
Role Title - Retail Sales Merchandiser - Manchester - 12 hours per week Shift pattern - 3 Monday, 3 Wednesday, 3 Thursday & 3 Friday You must start your shift between 9am and 10am DCK is one of the world's leading fashio…
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SompoManchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
Purpose of the Job Our parent company, Quintet Private Bank, is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service …
Skills: Internal Audit, Risk Management, Control Frameworks, Governance, Stakeholder Management
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Oversee daily food and beverage operations for general admission customers, ensuring high-quality guest experiences and smooth service. Lead and train a team of servers and bartenders while maintaining strict health, safety, and hygiene standards.
Proven experience in the food and beverage industry, preferably in a supervisory role, with strong leadership and interpersonal skills. Must be able to work in a fast-paced environment with flexibility for evenings, weekends, and public holidays.
A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacles, the arena sits at the heart of Manchester’s global reputation for live events. Following a £50 million transformation, AO Arena continues to set the standard of live entertainment both in Manchester and on the world stage.
The F&B Retail Supervisor is responsible for overseeing the daily operations of the food and beverage service areas to our general admission customers, ensuring smooth operations and high-quality guest experiences. This includes managing staff, maintaining service standards, coordinating with kitchen and front-of-house teams, and ensuring compliance with safety and hygiene regulations.
We are looking for candidates with pace, passion and personality! Our Casual Supervisors oversee the bars on our concourse that welcomes up to 22,000 people every show night, so having the right energy and attitude is so important.
Supervise and lead a team of servers, bartenders, and other F&B staff to provide excellent customer service.
Assign daily tasks and ensure proper workflow during service hours.
Provide ongoing training, support, and performance feedback to team members.
Ensure staff always maintain professionalism and positive attitudes.
Ensure guest satisfaction by monitoring the service quality and responding to any concerns or complaints in a timely and professional manner.
Assist in the preparation and delivery of special events, banquets, or promotions as needed.
Handle guest inquiries, provide recommendations, and ensure an outstanding dining experience.
Coordinate between the kitchen and service staff to ensure food and beverage orders are prepared and served promptly.
Maintain accurate inventory records and ensure that stock levels are managed effectively.
Monitor and control food and beverage costs, including portion control, wastage, and pricing.
Ensure compliance with all health and safety regulations, including food handling, sanitation, and hygiene standards.
Proven experience in the food and beverage industry, preferably in a supervisory role.
Experience in customer service, handling customer complaints, and resolving issues effectively.
Strong leadership and interpersonal skills with the ability to motivate and guide a team.
Excellent communication skills (verbal and written).
In-depth knowledge of F&B operations, including service standards, health regulations, and inventory management.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Availability to work flexible hours, including evenings, weekends, and public holidays as required.
💸 Competitive Rate of Pay – Earn a strong hourly rate for your work.
⏰ Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
📅 Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.
🎉 Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.
🚀 Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.
As part of the application, candidates will be asked to record a short video response to a couple of questions, allowing us to get to know you beyond your CV.
Applications and videos will be reviewed by the Legends Global team, with successful candidates invited to an induction and interview at AO Arena.
Any offer of work will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Welcome to Legends Global: premier partner to the world’s greatest live events, venues, and brands.
Legends Global is the premier partner to the world's greatest live events, venues and brands. We deliver a fully integrated solution of premium services that keeps our partners front-and-centre through our white-label approach. Our partners engage us at the earliest stages of feasibility and design through project development to bring their visions to life. We book the best shows, fill seats and suites, and secure brand-aligned sponsors. And we enhance the guest experience with award-winning food & beverage, must-have merchandise, and world-class venue management, transforming events and venues into experiences that keep guests coming back. Our partners benefit from the expertise and power of our network – over 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year. Follow us on our global page @LegendsGlobal to see how we deliver events into extraordinary experiences.
Offices: Manchester Arena, Victoria Station, Manchester, M3 1AR, GB
