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Execute on-prem maintenance and low-complexity SaaS renewals while ensuring operational accuracy and process adherence. Manage renewal workflows through defined queues and maintain data hygiene within CRM systems.
Requires 2-4 years of experience in renewals, contract administration, or sales operations. Proficiency with CRM systems like Salesforce and experience working with global teams under SLAs are essential.
Blue Yonder is seeking detail-oriented Renewal Support Specialist to support the execution of on-prem maintenance renewals and low-complexity SaaS renewals. This role focuses on transactional renewal execution, operational accuracy, and process adherence, supporting Blue Yonder's continued investment in renewal automation and scalable delivery models. Renewal Support Specialists will manage maintenance renewals and select low-complexity SaaS renewals, ensuring timely execution, clean system data, and compliance with Blue Yonder standards. As automation capabilities expand, this role will increasingly support queue-based renewal workflows, including amendments and exception handling that require manual intervention.
Renewal Execution:
Workflow & Queue Management:
Operational & Administrative Support:
Reporting & Compliance:
Cross-Functional Collaboration:
Required:
Preferred:
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Blue Yonder provides seamless, friction-free commerce, empowering every organization to fulfill their potential.
Blue Yonder (formerly JDA Software, Inc.) provides seamless, friction-free commerce please go to our updated company page as this page will no longer be active forthcoming. Follow our brand new LinkedIn account to learn where we are headed next: www.linkedin.com/company/BlueYonder
Offices: JDA Software Group, Inc., 15059 N. Scottsdale Rd, Ste 400, Scottsdale, AZ 85260-3649, US · 20700 Swenson Dr, Waukesha, WI 53186, US · Calzada General Mariano Escobedo 476, Miguel Hidalgo, CDMX 11320, MX · 500 E John Carpenter Fwy, Irving, TX 75062, US
