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Full-time
bachelor degree, postgraduate degree
Posted 15h ago
~40 hrs/week
Responsibilities
The General Manager oversees daily retail operations, hospitality, and food/beverage sectors to ensure cohesive departmental performance. They are responsible for driving project sales, managing P&L, and implementing cost control measures to maximize organizational profitability.
Requirements
Candidates must hold at least a bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven managerial experience in the retail or hospitality industry, along with strong financial reporting and P&L management skills, is required.
Full job description
About the Role:
The General Manager will play a pivotal role in overseeing the daily operations of our retail trade business, ensuring that all departments work cohesively towards achieving the company's strategic goals. This position requires a strong focus on people management, fostering a positive work environment that encourages team collaboration and high performance. The General Manager will be responsible for driving project sales and implementing effective cost control measures to maximize profitability. Additionally, they will oversee the hospitality and food/beverage sectors, ensuring that customer satisfaction remains a top priority. Ultimately, the General Manager will be accountable for the overall financial health of the organization, including P&L management and the development of incentive programs to motivate staff and enhance productivity.
Minimum Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or a related field.
Proven experience in a managerial role within the retail or hospitality industry.
Strong understanding of P&L management and financial reporting.
Preferred Qualifications:
Master's degree in Business Administration or a related field.
Experience with corporate sales and incentive program development.
Familiarity with food cost management and industry best practices.
Responsibilities:
Lead and manage all aspects of the retail operations, ensuring alignment with corporate objectives.
Develop and implement sales strategies to drive project sales and increase market share.
Monitor and control costs across all departments, ensuring adherence to budgetary guidelines.
Oversee the hospitality and food/beverage operations, ensuring high standards of service and quality.
Analyze financial reports and metrics to make informed decisions that enhance profitability.
Skills:
The required skills of people management and project sales are essential for fostering a motivated team and driving revenue growth. Daily interactions with staff will require strong communication and leadership abilities to ensure that everyone is aligned with the company's goals. Cost control and P&L management skills will be utilized to analyze financial data and make strategic decisions that impact the bottom line. Knowledge of hospitality and food/beverage operations will be critical in maintaining high service standards and customer satisfaction. Preferred skills in corporate sales and incentive programs will enhance the General Manager's ability to create effective strategies that boost employee performance and drive sales.
Related keywords
General ManagerRetail OperationsHospitality ManagementP&L ManagementFinancial ReportingProject SalesCost ControlPeople ManagementStrategic GoalsFood and BeverageIncentive ProgramsCorporate SalesBudgetary GuidelinesMarket ShareLeadershipBusiness Administration
3Sixty (previously the DFASS Group) is a world-class leader in retail options for travelers and travel-related audiences. We specialize in helping consumers and businesses access the enticing world of Duty-Free and travel retail.
Our History:
Founded by Chairman and CEO Bernard “Benny” Klepach in 1987, 3Sixty (previously the DFASS Group) has spent more than 31 years delivering on our global reputation as the world’s largest in-flight Duty-Free specialty retailer, and more recently one of the fastest growing airport Duty-Free and specialty retailers. Today’s 3Sixty employs over 600 full-time employees, operating on five continents through a worldwide network of 120 packing and fulfillment stations and retail stores.
Our Services:
-On Board Duty-Free Shopping
-Buy On Board (BOB) Services
-On Board Pouring
-Airport Duty-Free & Specialty Retailing
-Shop on the GO Online retailing
Offices: 1998 NE 150th St, North Miami, Florida 33181, US
On Board Duty Free Shopping Buy On Board (BOB) Services On Board Pouring Airport Retailing Shop on the GO Online retailingRetail