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St. Joseph's Medical Center
Business Office Support Clerk
Houston, Texas, United States · On-site
Entry level
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Clear Creek, North Carolina, United States · On-site
Entry level
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Full-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
This position provides general business office and financial operations support, including handling client billing and patient account inquiries. The clerk is also responsible for mail distribution and providing coverage for various hospital administrative roles.
Requirements
A high school diploma or equivalent is required for this position. Candidates must possess basic computer knowledge and strong interpersonal skills to communicate effectively with patients and medical staff.
Full job description
JOB SUMMARY:
This position provides general business office and financial operations support to the business office and patient access departments. The coordinator works in a variety of roles to provide consistent coverage in these areas.
KEY RESPONSIBILITIES:
Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center.
Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Promotes a culture of safety for patients and employees through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment.
Responsible for retrieving and distributing incoming and internal mail for the entire hospital.
Provides coverage for the cashier during breaks, lunch and personal time off.
Provides coverage as needed for vacations, breaks and lunches for positions approved by their direct supervisor.
Handles all client billing for the business office. Ensures invoices are completed timely and accurately, emailed and/or mailed to clients and follows up by phone on past due invoices.
Meets with patients who come into the business office with questions about their hospital bills.
Reviews the account with them providing explanations to bring it to resolution.
Initiates patient refunds when overpayments are identified.
All other duties as assigned.
REQUIRED KNOWLEDGE & SKILLS:
Technical, critical thinking, and interpersonal skills relevant to area in order to effectively communicate with physicians, health team members, patients and families.
Ability to prioritize work with minimal supervision, in order to independently carry out the
duties of the position.
Able to communicate effectively, both verbally and in writing.
Additional languages preferred.
Basic computer knowledge.
POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled
High School Diploma or equivalent required
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.
Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.
Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
Related keywords
Business OfficeFinancial OperationsPatient AccessHIPAAProtected Health InformationBillingInvoicingCashierHospital AdministrationCustomer SupportData ManagementMedical RecordsPatient RefundsAdministrative Support
St. Joseph's Medical Center is a JCAHO accredited, 162-bed not-for-profit hospital located in Brainerd Minnesota. More than 1000 employees and over than 100 physicians representing 21 specialties make St. Joseph's the largest hospital in north central Minnesota.
Benedictine Sisters founded the medical center over 100 years ago. Today the staff of St. Joseph's remains true to their Benedictine heritage by adhering to the Benedictine values:
Hospitality
Stewardship
Respect
Justice
St. Joseph's Medical Center is an affiliate of the Brainerd Lakes Health system, which is a member of Essentia Health.