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Specialist – Tech Vendor Management

AI-enabled Revenue Assurance & Billing Intelligence

Role Overview

We are seeking a detail-oriented and execution-focused Specialist – Tech Vendor Management to support supplier compliance, vendor lifecycle management, deal setup in V360, and multi-country billing enablement across telecom and enterprise services.

This role is critical in ensuring accurate billing readiness, vendor alignment, and revenue assurance outcomes by leveraging AI-driven tools, analytics, and workflow-based controls. The candidate will operate at the intersection of vendor management, billing operations, and revenue assurance, ensuring seamless translation from deal setup to automated billing and revenue realization.

Key Responsibilities

1. Vendor Management & Supplier Governance

• Support vendor onboarding, front desk coordination, and vendor lifecycle management
• Ensure alignment of vendor deliverables with billing, contract, and operational requirements
• Track vendor performance, compliance adherence, and issue resolution

2. Deal Setup & Billing Readiness (V360)

• Manage deal setup and configuration in V360, ensuring accuracy and completeness
• Validate key inputs including:
  • Product structures
  • Pricing and commercial terms
  • Billing triggers and account hierarchies
• Enable seamless deal-to-billing transition for automated invoicing

3. Multi-Country Billing Enablement

• Support billing setup across multiple geographies, including:
  • Multi-currency handling
  • Tax and regulatory considerations
  • Regional billing requirements
• Ensure correct mapping of vendor inputs to country-specific billing systems and outputs

4. Revenue Assurance & Billing Intelligence

• Execute billing validation, reconciliation, and exception tracking
• Identify revenue leakage, billing gaps, and discrepancies
• Support resolution through structured root cause analysis and corrective actions

5. AI-driven Controls & Analytics

• Leverage AI-enabled tools for anomaly detection, exception prioritization, and billing insights
• Support automation of:
  • Billing validation checks
  • Exception handling workflows
  • Revenue assurance monitoring
• Use dashboards and analytics to improve visibility into billing accuracy and risks

6. Compliance Framework & Governance

• Ensure adherence to supplier compliance standards, contract terms, and billing policies
• Maintain documentation for:
  • Audit readiness
  • Control tracking
  • Governance reviews
• Support compliance monitoring and issue escalation

7. Stakeholder Coordination

• Partner with Sales Support, Vendor Management, Billing, Finance, Product, and Technology teams
• Coordinate with vendors/OEMs to resolve billing setup issues, compliance gaps, and exceptions
• Provide structured updates on billing readiness, risks, and issue closure

Required Qualifications

• 10–12 years of experience in vendor management, billing operations, revenue assurance, or telecom operations
• Strong understanding of:
  • Billing lifecycle and revenue assurance processes
  • Vendor contracts and commercial constructs
  • Multi-country billing environments
• Experience working with workflow tools, billing systems, or platforms like V360 (or similar)
• Strong analytical, coordination, and problem-solving skills

Preferred Qualifications

• Exposure to AI/automation tools for billing validation, anomaly detection, and analytics
• Experience in telecom / enterprise services environments
• Familiarity with OSS/BSS, billing platforms, or revenue assurance tools
• Understanding of compliance, audit, and governance frameworks

Key Skills

• Vendor Management & Supplier Coordination
• Deal Setup & Billing Configuration (V360 or similar)
• Multi-country Billing & Commercial Understanding
• Revenue Assurance & Exception Management
• AI-driven Analytics & Billing Intelligence
• Compliance & Governance

Success Measures

• Improved billing readiness and automation success rate from deal setup stage
• Reduction in billing errors, leakage, and exception volumes
• Increased adoption of AI-led controls and analytics in billing workflows
• Stronger supplier compliance, documentation discipline, and audit readiness
• Faster turnaround on issue identification, prioritization, and resolution

Location

Gurgaon, India

Weekly Hours:

40

Time Type:

Regular

Location:

Gurgaon, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.