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The role involves scheduling patients for diagnostic exams, handling check-in and check-out processes, and managing multiple phone lines. Additionally, the representative is responsible for insurance verification and ensuring the accuracy of patient data for the billing office.
Candidates need 1-4 years of experience in a medical office or hospital setting, specifically with authorizations and insurance verification. Strong customer service, computer skills, and the ability to handle high patient volumes are required.
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in SW Fort Worth, TX.
Shift: Monday - Friday (10:30am - 7:00pm) and rotating Saturdays
Why Touchstone?
We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:
Duties & Responsibilities:
Requirements:
The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.
#TMIL
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.
Shaping the Future of Imaging
Lumexa Imaging is one of the nation’s largest providers of outpatient medical imaging, with a mission to expand access to advanced, high-quality, and affordable diagnostic care. We operate more than 180 centers across 13 states, including more than 85 centers in joint ventures with leading health systems. With over 5,000 team members and a clinical network of more than 1,000 subspecialized radiologists, we perform over 4 million outpatient studies each year. Lumexa Imaging is the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. As the healthcare landscape shifts toward more convenient, lower-cost outpatient solutions, Lumexa Imaging is uniquely positioned to meet this growing demand, bringing clarity, comfort, and compassionate care to more patients in more communities. Our social media policy: https://www.lumexaimaging.com/social-media-policy
Offices: 4200 Six Forks Road, Suite 1000, Raleigh, North Carolina 27609, US
