Everett, Washington, United States · On-site
Overview We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, …
Skills: Revenue cycle management, Billing, Collections, Accounts payable, Staff supervision
Everett, Washington, United States · Remote OK
At Fortive, we empower creativity and bold thinking to unlock breakthrough solutions and accelerate innovation. We are deeply committed to building diverse, high-performing teams – believing that inclusivity drives stron…
Skills: Full-cycle Recruiting, Strategic Sourcing, Stakeholder Management, Talent Pipelining, Workforce Planning
Everett, Washington, United States · Hybrid
Fluke is seeking an experienced IT Project Manager to lead complex, high-visibility technology initiatives across our Commercial IT portfolio. This role drives execution across CRM, digital experience, web platforms, eCo…
Skills: IT Project Management, Stakeholder Management, CRM, eCommerce, Digital Transformation
Everett, Washington, United States · On-site
$53k–$71k/yr
Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health i…
Skills: Medical terminology, Patient care, Vital signs monitoring, Diagnostic procedures, Phlebotomy
Everett, Washington, United States · On-site
$280k–$374k/yr
Optum WA, (known locally as The Everett Clinic) is adding an Endocrinology Physician to join our team in the Greater Seattle area. Optum is a clinician-led care organization that is changing the way clinicians work and l…
Skills: Endocrinology, Metabolic disorders, Clinical consultation, Outpatient procedures, Patient care
Everett, Washington, United States · On-site
$227k–$374k/yr
Optum WA, (known locally as The Everett Clinic) is adding an Endocrinology Physician to join our team in the Greater Seattle area. Optum is a clinician-led care organization that is changing the way clinicians work and l…
Skills: Endocrinology, Metabolic disorders, Outpatient procedures, Clinical consultation, Patient care
Everett, Washington, United States · Remote OK
Service Sales Manager Position Summary We are seeking a Service Sales Manager to support and grow a significant portion of our Professional Services business across North America, with a primary focus on ParAlign and RGA…
Skills: Industrial sales, Technical sales, Pipeline management, Relationship building, Value-based selling
Everett, Washington, United States · On-site
$100k–$140k/yr
Job DetailsLevel: ExperiencedJob Location: Everett Ship Repair LLC - Everett, WA 98201Position Type: Full TimeEducation Level: High SchoolSalary Range: $100,000.00 - $140,000.00 SalaryTravel Percentage: NegligibleJob Shi…
Skills: Marine project management, Ship repair, Contract management, P&L management, Marine engineering
Everett, Washington, United States · On-site
$85k–$95k/yr
Job DetailsJob Location: Quantum Everett - 977 - Everett, WA 98201Position Type: Full TimeSalary Range: $85,000.00 - $95,000.00 Salary/yearJOB SUMMARY: Responsible for maintaining the integrity of the physical asset and …
Skills: Property management, Staff supervision, Budgeting, Financial reporting, Leasing
Everett, Washington, United States · On-site
$85k–$95k/yr
Job DetailsJob Location: Everett, WA 98201Position Type: Full TimeSalary Range: $85,000.00 - $95,000.00 Salary/yearJOB SUMMARY: Responsible for maintaining the integrity of the physical asset and maximizing the returns f…
Skills: Property management, Staff supervision, Budgeting, Financial reporting, Marketing
Everett, Washington, United States · On-site
$100k–$140k/yr
Job DetailsLevel: ExperiencedJob Location: Everett Ship Repair LLC - Everett, WA 98201Position Type: Full TimeEducation Level: High SchoolSalary Range: $100,000.00 - $140,000.00 SalaryTravel Percentage: NegligibleJob Shi…
Skills: Marine project management, Ship repair, Contract management, P&L management, Marine engineering
Everett, Washington, United States · Hybrid
$90k–$110k/yr
Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and …
Skills: Consultative sales, Financial analysis, Relationship management, Cash flow analysis, Prospecting
Everett, Washington, United States · On-site
$20/hr–$28/hr
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Health Coor…
Skills: Care coordination, Behavioral health support, Medication monitoring, Documentation accuracy, Motivational interviewing
Everett, Washington, United States · On-site
$24/hr–$30/hr
Alpha Home Health & Hospice is seeking an experienced full-time Home Health Scheduling Coordinator for our Everett, WA office! We are looking for someone just as passionate as we are about providing life-changing service…
Skills: Scheduling, Home health, Hospice, Home Care Home Base, Customer service
Everett, Washington, United States · On-site
$80k–$90k/yr
Join a Mission-Driven Healthcare Team at Alpha Home Health & Hospice Alpha Home Health & Hospice—an award-winning, 5-star Medicare-certified Home Health and Hospice agency—is seeking an experienced and values-driven Huma…
Skills: Human resources operations, Employee onboarding, Employee training, Benefits coordination, Compliance
Everett, Washington, United States · Hybrid
$88k–$132k/yr
Overview Community Transit is looking for a Transit Service Planning Business Analyst to join our System Planning and Operational Design division. In this role, you will contribute to transit service design, scheduling, …
Skills: Business analysis, Data analytics, Operational analysis, Transit planning, Scheduling
Everett, Washington, United States · On-site
$90k–$105k/yr
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and pr…
Skills: AutoCAD, Inventor, 3D modeling, Mechanical drafting, FEA
Everett, Washington, United States · Hybrid
$81k–$142k/yr
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers –…
Skills: Internal Audit, Risk Advisory, SOX Compliance, Enterprise Risk Management, Internal Controls
Everett, Washington, United States · On-site
$30k–$50k/yr
Position Title: Sales Account Executive Position Type: Full Time Compensation: $30,000 to $50,000 annually DOE, plus an annual target commission of $40,000. Total target compensation is between $70,000 and $90,000 annual…
Skills: Door-To-Door Sales, Customer Service, Relationship Building, Lead Generation, Product Knowledge
Everett, Washington, United States · On-site
Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. co…
Skills: HVAC Maintenance, Equipment Repair, Preventative Maintenance, Blueprint Reading, Technical Support
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Business Office Manager oversees all business office functions, including revenue cycle management, billing, collections, and resident trust fund compliance. They are responsible for supervising office staff, ensuring adherence to company policies, and meeting financial goals for the center.
The role requires a high school diploma and at least five years of experience in long-term care billing and collections. Additional coursework in accounting or finance is highly recommended.
We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.
The Business Office Manager “BOM” must be familiar with company policies and procedures related to all areas of Revenue Cycle Management, which includes census, ancillaries, billing, adjustments, deposits, collections, Medicaid Pending and resident funds. The BOM must also have a working knowledge of accounts payable. The BOM oversees all business office functions and is responsible for ensuring policy and procedure compliance in all related areas. The BOM must strive to meet all RCM goals. This position regularly supervises 2 or more full time employees (or equivalent to 2 employees) within the center’s business office/administration department which may include Assistant Bus. Office Manager, Bookkeepers, and Receptionists. The BOM regularly interfaces with the Center Executive Director and other department heads including admissions, clinical, social service, etc. Additionally, the BOM works closely with the Revenue Cycle Manager in their market for training and support and communicates regularly with the Centralized Billing Office (CBO). They also interface with responsible parties, attorneys and outside agencies on financial issues.
RESPONSIBILITIES/ACCOUNTABILITIES:
1. Manages, trains, organizes, evaluates and monitors business office staff, which may include but is not limited to Assistant Business Office Manager, Bookkeeper and Receptionists, as well as delegates administrative authority, responsibility and accountability to other office personnel as necessary and as applicable;
2. Responsible to meet deadlines for approving timecards and requests for time off for direct reports in relation to center’s payroll cycle;
3. Ensures systems and controls are in place and adheres to all policy and procedures outlined in policy manuals and meets established daily, weekly and monthly deadlines;
4. Follows RCM business processes and oversees timely and accurate completion of all business office functions in the areas of census, ancillaries, billing, adjustments, collections, write offs, refunds and deposits;
5. Manages all Resident Trust Fund procedures and ensures strict compliance with all state and federal regulations as well as company policies and maintains confidential files;
6. Meets with or directs office staff to conduct a 72-hour financial meeting with new admissions (resident and/or responsible party) to explain financial obligations and paperwork, reviews uploaded admission files and reports missing financial information to center team;
7. Complies with and monitors staff compliance with segregation of duties for cash handling and posting;
8. Meets with, or ensures that another staff member meets with, residents/responsible parties upon discharge to explain any remaining financial obligations;
9. Monitors private spend down and timely conversions to Medicaid Pending; manages Medicaid Pending tracking and all related processes including county escalation to obtain approvals and use of outside attorney for Guardianship or assistance with uncooperative resident/family;
10. Ensures private advance billing is completed according to scheduled date and deadline; manages all month end processes, including completion of data entry, review and correction of trial claims, census reconciliation and all other checklist tasks; ensures deadlines are met and month end close is completed by the established time on the third workday;
11. Manages the center accounts receivable collection responsibilities for private pay following the collection timeline; manages collection of decentralized payers; ensures accurate census and billing information for the timely filing of third party claims;
12. Strives to meet RCM goals which include bad debt expense, cash collections, private credit reduction and other goals as communicated by RCM leadership; analyzes bad debt expense results and develops action plans for improvement as applicable;
13. Participates and/or coordinates routine Revenue Cycle Management Reviews and maintains collection notes in the PCC collection module for payers the center is responsible for; keeps Center Executive Director (CED) abreast of collection issues and requests escalation as needed; monitors collection notes on third party accounts; responds timely to CBO requests for assistance or information via the assigned activities in the collection module;
14. Recommends and prepares accounts for outside agencies, attorneys, and write off as applicable;
15. Attends center morning meetings, IDT/UM/UR meetings and other center or RCM required meetings and calls;
16. Participates in all BOM training sessions, implements new processes with business office staff, follows the RCM calendar and reviews monthly RCM Newsletter;
17. Prepares documentation for internal and external auditors; works with Revenue Cycle Manager to help resolve G/L variances;
18. Puts customer service first: Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights;
19. Performs other duties as assigned.
1. High school degree with a minimum of five years’ experience in long term care billing and collection experience preferred.
2. Additional coursework in accounting/finance is recommended.
Variable compensation plans
Tuition, Travel, and Wireless Service Discounts
Employee Assistance Program to support mental health
Employee Foundation to financially assist through unforeseen hardships
Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
We also offer several voluntary insurances such as:
Pet Insurance
Term and Whole Life Insurance
Short-term Disability
Hospital Indemnity
Personal Accident
Critical Illness
Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion.
As a premier care provider since 1985, Genesis HealthCare is a holding company with subsidiaries that, on a combined basis, provide services to skilled nursing facilities and senior living communities. Genesis also specializes in contract rehabilitation therapy, respiratory therapy, physician services, staffing services, and accountable care. We care about fostering an environment where our employees, patients, and visitors can be their authentic selves and feel celebrated and welcomed. We care about fostering an environment where our employees, patients, and visitors can be their authentic selves and feel celebrated and welcomed. By raising awareness about diversity, equity, and inclusion, we aim to enhance teamwork and synergy among staff. Diversity, Equity, and Inclusion (DEI) is part of our organization’s DNA!
Offices: 101 East State Street, Kennett Square, PA 19348, US
