The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Denver Airport. MSPs will be the face of American Expre…
Skills: Customer service, Concierge services, Travel consultation, Communication skills, Problem solving
PARAPROFESSIONAL, 1:1 ELEMENTARY SPECIAL EDUCATION - 2ND GRADE
Denver, Colorado, United States · On-site
$23/hr–$27/hr
Entry level$800K raised
**Applications for this position must be submitted by September 16, 2026 to ensure full consideration. If a candidate is not identified through our initial review process, we will continue to review applications received…
Skills: Special education support, Behavior intervention, IEP implementation, Data collection, Classroom management
Spectrum Retirement Communities, LLC.
Server - Part-Time
Denver, Colorado, United States · On-site
$19/hr–$21/hr
Entry level
Company Description At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters…
Skills: Customer service, Food handling, Point of sale system, Communication, Menu presentation
Spectrum Retirement Communities, LLC.
Transportation Coordinator (Driver) - Part-Time
Denver, Colorado, United States · On-site
$19/hr–$22/hr
Mid level
Company Description At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters…
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distributio…
Overview ArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team’s mission is to develop solutions that help agencies maximize their investment in loc…
Skills: ArcGIS, Geospatial solutions, Defense industry workflows, GIS workflows, Python
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distributio…
Skills: Wire cutting, Warehouse operations, Material handling equipment, Forklift operation, Pallet jack operation
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the c…
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distributio…
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tabl…
POSITION SUMMARY Responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular ba…
Skills: Electrical engineering, Field service management, Troubleshooting, Substation commissioning, Generator acceptance testing
Overview BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take gre…
Skills: Data entry, Invoice processing, Document management, Attention to detail, Communication skills
Become an integral part of the Asset & Wealth Management team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth an…
Skills: Calendar management, Travel coordination, Expense processing, Microsoft Office, Communication skills
Restaurant Front of House Manager | Denver Airport
Denver, Colorado, United States · On-site
$58k–$65k/yr
Mid level
Mission Yogurt is hiring a Front of House Manager for our A West Marketplace (The Bindery, Uncle Ramen & Maria Empanada) and Timberline Steaks & Grille (coming soon) located inside the Denver Airport. Mission Yogurt curr…
Skills: Restaurant management, Bar management, Team leadership, Customer service, Operations management
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
ABOUT ODELL BREWING Since 1989, the culture of collaboration has thrived, fostering a company with a purpose for building community through beer. It is this purpose that inspires Odell Brewing to create quality, hand-cra…
Skills: Bartending, Customer service, POS systems, Menu knowledge, Food and beverage pairing
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as a Part-Time In-Home Veterinarian in Denver, CO, including Aurora, Littleton, Westminster, Arvada, Lakewood, Parker, and surrounding areas. Imagin…
Skills: Veterinary medicine, Hospice care, Euthanasia, Patient care, Client communication
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as a Full-Time House Call Veterinarian in Denver, CO, including Aurora, Littleton, Westminster, Arvada, Lakewood, Parker, and surrounding areas. Ima…
Skills: Veterinary medicine, Hospice care, Euthanasia, Mobile veterinary practice, Client communication
**Applications for this position must be submitted by September 17, 2026 to ensure full consideration. If a candidate is not identified through our initial review process, we will continue to review applications received…
Skills: Special education support, Behavioral intervention, Data collection, IEP implementation, Crisis management
Scope and Purpose The Regional Manager oversees the performance, people, and profitability of a designated Zellis portfolio. You are the strategic link between ownership, executive leadership, and your on-site teams&mdas…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$26/hr
Full-time
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability benefits, Retirement savings plan
Posted 10h ago
Apply by Sep 17
~40 hrs/week
Responsibilities
The Member Service Professional is responsible for delivering superior service to Card Members at the Centurion Lounge, acting as a brand ambassador. They will handle reception duties, provide travel and lifestyle recommendations, and resolve customer issues to ensure a positive experience.
Requirements
Candidates must have at least one year of recent experience servicing premium customers, preferably in the airline or travel industry. Exceptional communication skills, a positive attitude, and the ability to work flexible shifts including nights, weekends, and holidays are required.
Full job description
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Denver Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.
Responsibilities
It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:
Welcoming and providing access to our Card Members upon arrival at reception
Being accountable and taking ownership of the customer’s experience from beginning to end.
Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer
Employing the Customer First philosophy in meeting customers’ needs and expectations
Providing concierge and lifestyle recommendation
Providing travel consultation and minimal reservation assistance
Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners
Lounge Hours of operation are from 5:00AM – 10:00PM SUNDAY-SATURDAY. Hours are subject to change due to business need.
Qualifications
A successful candidate will possess the following qualifications:
Minimum of 1-year recent experience servicing premium customers
Airline, lounge or travel industry experience is preferred, including reservation experience
Passion for servicing customers with proactive solutions
Exceptional communication skills, delighting the customer with every single interaction
The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do
Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment
Ability to utilize and switch from multiple technology platforms with ease
Adapt to an ever-changing environment and being resilient
Ability to work flexible shifts including nights, weekends, and holidays is essential
Light to moderate lifting may be required for certain job tasks
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
Learn more about us at:
https://www.americanexpress.com/careers
https://www.americanexpress.com/
https://www.facebook.com/AmericanExpressUS
https://www.instagram.com/americanexpress/
https://twitter.com/americanexpress
https://www.youtube.com/user/AmericanExpress
See our community guidelines at:
https://www.americanexpress.com/en-us/company/community-guidelines/
If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Offices: World Financial Center, 200 Vesey Street, New York, NY 10285, US · Viale Alexandre Gustave Eiffel, 15, Rome, Laz. 00148, IT · 600 Great South Rd, Auckland, Auckland 1051, NZ · 12-20 Shelley St, Sydney, NSW 2000, AU · 100 Feet Road, Bengaluru, Karnataka 560047, IN