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$18/hr–$20/hr
Full-time
Posted 13d ago
Apply by Nov 1
~40 hrs/week
Responsibilities
The Operations Associate manages all inventory and stock transactions to support store sales goals and productivity. Responsibilities include maintaining a clean stockroom, processing shipments, and performing weekly cycle counts.
Requirements
Candidates should have previous luxury retail customer service experience and ideally over 3 years in a high-volume stock or operations role. Physical ability to lift up to 70 lbs and stand for eight hours is required.
Full job description
Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021.
The Operations Associate is responsible for processing all inventory and stock transactions accurately and quickly to contribute to the store team’s achievement of store sales goals. Also, responsible for store replenishment and maintaining a clean and organized stockroom.
Job Description
Role and Responsibilities
Support store sales productivity and customer service by processing all inventory transactions accurately and on a timely basis
Maintain knowledge and understanding of store goals
Understand and abide by all retail policies and procedures
Maintain a positive, professional and customer-centric attitude
Assure merchandise is represented on sales floor according to company standards and update store team regarding new deliveries
Communicate product stock level issues to management as appropriate
Examine and inspect store stock for defects and report damages to management
Complete weekly cycle counts and communicate completion end of month to corporate office
Reconcile inventory discrepancies and submit adjustments in a timely manner
Daily monitoring of consignment and negative report
Report and follow up with IT and corporate office all unresolved service tickets with store equipment, software etc.
Process incoming and outgoing shipments via best store/RPro and FedEx/UPS; Ensure merchandise has been verified and received within 24 hours and handled with the utmost care
Follow all store opening and closing procedures
Maintain a clean and organized stockroom at all times. Shift as needed according to men and woman styles and readable available for sales colleagues
Follow daily and weekly cleaning procedure to ensure department and store are consistently clean to company standards
Display leadership qualities by helping develop newly acquired staff understanding job requirements, policies and procedures
Daily monitor and processing of orders via online platform
Physical Requirements
The physical demands described must be met by an individual to successfully perform the essential
functions of this job. Marni / Margiela / Jil Sander is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform essential functions
Required to stand and walk for up to eight hours in a workday
Repetitive and regular lifting of up to 70 lbs
Repetitive climbing up and down of stairs and ladders
The following vision abilities are required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Competencies
Customer/Client Focus
Initiative
Teamwork Orientation
Communication Proficiency
Meticulous
Qualifications and Education Requirements
Previous retail customer service experience in luxury market
Excellent customer services skills
Preferred Skills
3+ years in high-volume stock or operations role for fashion retailer
Knowledge of Microsoft Office programs
Salary Range: $18-$20 per hour
#JS #LI-VD1
Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.
OTB is an international fashion group, powering a range of global, unconventional brands, including Diesel, Jil Sander, Maison Margiela, Marni, and Viktor&Rolf. The group also controls the Staff International and Brave Kid companies, and holds a stake in L.A. brand Amiri.
OTB embodies the brave, innovative and unapologetic spirit and vision of its founder and chairman Renzo Rosso, who disrupted the world of fashion with an open-minded, highly creative mentality, aimed at “building not the biggest, but the most alternative fashion group,” as he stated.
As its name suggests, - OTB stands for “Only The Brave” - the group pushes boundaries and challenges established rules to re-define the world of fashion and lifestyle, by fostering the creativity of international talents.
Through its know-how and state-of-the-art facilities, the group supports the brands in its portfolio in the development of authentic, individual concepts and sustainable, successful businesses.
Embracing consumer-centric digital innovation and advanced technologies, OTB transforms ideas into distinctive and responsible creations targeting unconventional, forward-thinking individuals.
Offices: Via dell'Industria, 2, Breganze, VI 36042, IT