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Full-time
bachelor degree
Posted 49d ago
Apply by Jun 27
~40 hrs/week
Responsibilities
Lead the end-to-end design and execution of enterprise-grade endpoint solutions while ensuring alignment with organizational standards. Drive continuous improvement through automation and provide advanced troubleshooting for critical system issues.
Requirements
Requires 3-8 years of experience in endpoint support with proficiency in Intune, Windows, and PowerShell. A bachelor's degree and certifications such as MD-102 or ITIL are preferred.
Full job description
Req ID:376825
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Backup & Storage - Systems Programming Analyst to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).
Role Summary
Supports endpoint solutions deployment.
Key Responsibilities
· Lead end-to-end design, planning, and execution of enterprise-grade solutions aligned with organizational standards and long-term technology roadmap.
· Collaborate with cross-functional teams to translate business requirements into scalable and secure technical implementations.
· Develop, document, and maintain standard operating procedures, architecture documents, and best practices for operational excellence.
· Drive continuous improvement initiatives by identifying automation opportunities and reducing manual processes.
· Ensure compliance with enterprise security policies, regulatory standards, and audit requirements across all deployments.
· Perform root cause analysis for complex incidents and implement permanent fixes to prevent recurrence.
· Provide advanced troubleshooting and support for critical issues, ensuring minimal business disruption.
· Mentor junior team members and provide technical guidance across projects and operational tasks.
· Integrate modern tools and technologies to enhance system performance, scalability, and availability.
· Measure and report on system performance, operational metrics, and KPIs to leadership and stakeholders.
Required Skills
· Intune
· Windows
· PowerShell
Stakeholder Interaction
· Senior Engineers
· Support Teams
Qualifications (Education)
Bachelor's
Experience Range
3-8
Band Level
L2/L3
Certifications
· MD-102
· ITIL
Experience & Qualifications
Endpoint support experience
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Related keywords
IntuneWindowsPowerShellMD-102ITILEndpoint SupportSystems ProgrammingEnterprise SolutionsAutomationRoot Cause AnalysisKPIsScalabilitySecurity ComplianceArchitecture DocumentationTechnical Guidance
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
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