<h2 id="introduction">Introduction</h2> <p>As our Account Executive for the Italian market, you'll own the full customer lifecycle for FactFinder in Italy: winning new business through full-funnel selling, then managing,…
Skills: Full-Cycle Sales, Customer Success, B2B SaaS, eCommerce, Italian Language
<h2 id="introduction">Introduction</h2> <p>As our Account Executive for the Italian market, you'll own the full customer lifecycle for FactFinder in Italy: winning new business through full-funnel selling, then managing,…
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Full-time
Attractive OTE, Transparent Commission Structure, Rapid Career Growth Opportunities, Thought Leadership Opportunities
Posted 28d ago
~40 hrs/week
Responsibilities
Manage the full customer lifecycle for the Italian market, including prospecting, closing new business, and managing post-sale relationships. Drive adoption, retention, and expansion opportunities while representing the company at industry events.
Requirements
Requires 2-6 years of experience in B2B SaaS commercial roles with a focus on eCommerce and full-funnel sales capabilities. Must be business-fluent in both Italian and English with a consultative selling approach.
Full job description
Introduction
As our Account Executive for the Italian market, you'll own the full customer lifecycle for FactFinder in Italy: winning new business through full-funnel selling, then managing, retaining, and growing those accounts as a trusted success partner — with some partnership responsibilities along the way.
You'll sell to and advise eCommerce managers and decision-makers, run engaging discovery and demos, close deals, and then steer the relationship post-sale — onboarding, driving adoption, and uncovering expansion opportunities.
You understand the challenges facing Italian eCommerce organizations: scaling personalization across large catalogs, delivering relevant search across markets and languages, and proving ROI to leadership. You're comfortable managing complex customer relationships end-to-end and thrive with autonomy.
Your mission
New Business (full-funnel):
Prospect, qualify, and close new Italian eCommerce customers end-to-end
Sell to eCommerce managers and decision-makers; run tailored discovery and demos of FactFinder's AI-powered search, personalization, recommendations, and merchandising
Build business cases demonstrating ROI and competitive differentiation; manage deals through to signature
Customer Success:
Own the post-sale relationship: onboarding, adoption, retention, and renewals
Manage complex, ongoing customer relationships (not just onboarding) as the trusted Italian-speaking point of contact
Identify and drive expansion and upsell opportunities within existing accounts
Partnerships & market:
Support selected partnership activities relevant to the Italian market
Represent FactFinder at Italian industry events and roundtables
Provide market intelligence on Italian buyer trends and competitive positioning
Forecast and manage your pipeline with discipline
Your profile
2–6 years in a commercial role – full-cycle sales (AE) and/or customer success in B2B SaaS/tech; the range is open, so stronger or more experienced candidates are welcome too
Full-funnel capability – you can both win new business and manage/grow existing accounts; you're not a pure farmer or CSM-only profile
eCommerce selling – ideally you've sold to eCommerce managers/decision-makers and understand digital commerce
Business-fluent Italian – you can run and steer customer conversations effectively in Italian; strong English as well
Relationship depth – you build trust and manage complex, ongoing customer relationships over time
Consultative seller – familiarity with MEDDPICC or a similar methodology is a plus
Autonomous & growth-minded – self-directed, resilient, and excited to grow with the Italian market
THE JOY OF WORKING WITH US
Own high-impact deals that transform how leading Italian brands serve their customers
Work with decision-makers at some of Italy's most innovative eCommerce companies
Attractive OTE with a transparent commission structure rewarding account ownership
Modern playbook with long-term relationship building, strategic selling, and executive engagement at the core
Rapid career growth: top performers move into strategic account ownership, leadership roles, or expand into new markets
Collaborate with a world-class team; thought leadership opportunities at industry events
Modern tools, proven enablement, sophisticated sales processes
Be at the forefront of the eCommerce and AI revolution; over 20 years of innovation with proprietary AI/ML algorithms powering billions of searches
Autonomy and trust: operate as a business owner with full deal ownership
Willingness to travel – ready to travel as needed to meet customers, partners, and prospects and to represent FactFinder at industry events across the Italian market
The European leader in eCommerce product discovery and search.
Industry
Software Development
Company size
51-200 employees
Founded
2001
Headquarters
Pforzheim
LinkedIn followers
4,796
FactFinder empowers eCommerce businesses to achieve more – driving higher conversion rates, revenue and customer loyalty through AI-powered product discovery and search. Trusted by more than 2,000 B2B and B2C online shops worldwide, we help millions of shoppers quickly find the most relevant products every day.
With transparent AI and the ability to fine-tune product positioning across search, recommendations, merchandising and more, business users have the control they need to optimize results and create personalized experiences that meet both consumer and business needs.
Backed by a committed and responsive local team, FactFinder delivers flexible, customized solutions to tackle today’s challenges and prepare for tomorrow’s growth. With offices across Europe, we are dedicated to your success.
Offices: Omikron Data Quality GmbH, Habermehlstr. 17, Pforzheim, 75172, DE · Kottbusser Damm 79, Berlin, BE 10967, DE · Cambridge House Camboro Business Park, Cambridge, CB3 0QH, GB · Barnhusgatan 20, Stockholm, Stockholm County 11123, SE · 204, Avenue de Colmar, Strasbourg, Grand Est 67100, FR