Italy · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Guest communication, Customer service, Problem-solving, English proficiency, Italian proficiency
Remote OK
$150k–$175k/yr
Technical Product Marketing Manager About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, stream…
Skills: Product marketing, Go-to-market strategy, Technical fluency, AI tooling, Scripting
Germany · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Hospitality management, Operations management, Team leadership, Facility management, Data analysis
Netherlands · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Hospitality operations, Housekeeping management, Maintenance coordination, Guest relations, Attention to detail
United States · Remote OK
$105k–$238k/yr
Regional Sales Manager Location: Remote (United States) Schedule: Flexible schedule with regular travel throughout assigned territory About Numa Numa is building the platform to power AI-native dealerships, rearchitectin…
Skills: Sales strategy, Prospecting, Consultative selling, Account management, Relationship building
Krakow, Lesser Poland Voivodeship, Poland · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Hospitality operations, Housekeeping management, Maintenance coordination, Guest relations, Problem solving
Montreal, Quebec, Canada · On-site
$90k–$130k/yr
Senior Product Designer Location: Montreal or Quebec Schedule: 9:00am - 6:00pm PST About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI age…
Skills: Product Design, Interaction Design, Visual Design, User Research, Workflow Design
Netherlands · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Hotel Operations, Housekeeping Management, Maintenance Coordination, Guest Relations, Attention To Detail
Berlin, Germany · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Next.js, TypeScript, React, Node.js, NestJS
Berlin, Germany · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Full-cycle Recruitment, Sourcing, Stakeholder Management, Candidate Screening, Interviewing
Remote OK
$105k–$125k/yr
Performance Architect Location: Remote (U.S.) / Travel onsite to dealerships is required. Schedule: Standard business hours, aligned to assigned dealership accounts and time zones. About Numa Numa is building the platfor…
Skills: Strategic Partnership, Dealership Operations, Executive Communication, KPI Analysis, Quarterly Business Reviews
Berlin, Germany · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Deal Pipeline Management, Commercial Underwriting, Market Expansion Strategy, Unit Economics, Stakeholder Management
Italy · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Guest Communication, Problem Solving, English Proficiency, Italian Proficiency, Customer Service
Italy · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Guest Communication, Problem Solving, English Proficiency, Italian Proficiency, Customer Service
Italy · On-site
ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartme…
Skills: Guest Communication, Problem Solving, English Proficiency, Italian Proficiency, Customer Service
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The Guest Experience Host manages online guest communications via phone, email, and WhatsApp while providing in-person support at the property. They are responsible for handling booking inquiries, resolving issues, and ensuring a welcoming atmosphere for all guests.
Candidates must possess strong communication skills in both English and Italian and be comfortable using various digital communication tools. The role requires a flexible individual capable of working rotating shifts, including weekends, in a collaborative, on-site environment.
Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.
This is a fully on-site role and hired on a Fixed-Term Contract basis. You'll be based in the lobby of our property, where you’ll focus primarily on online communication while also delivering personalized, in-person guest experiences. If you’re ready to shape the future of modern hospitality and make a real impact, we’d love to hear from you!
Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.
For more information on the processing of your personal data, please see our Privacy Notice.
The AI Operating System for Dealerships
Numa is the AI Customer Operations System built for automotive dealerships. We fix why calls go uanswered, why advisors & reps spend their day on status updates instead of selling, why managers get blindsided by bad CSI reviews, and why every department operates in its own silo. Numa's AI agents answer and route every call, book appointments automatically, send proactive RO status updates, flag heat cases before CSI takes the hit, follow up on declined services and equity opportunities, and give managers full visibility into every customer communication across every department. All min one inbox and one shared context. Numa is the only auto dealership AI trusted by 1000+ dealers. Numa is also the only dealership AI that blends Silicon Valley DNA with Automotive DNA. Silicon Valley serial entrepreneurs, 50+ AI / Machine Learning & PhD Engineers and 150+ years combined of dealership GM experience. It’s like if Roger Penske and Steve Jobs joined forces to raise $50M from Google, Mitsui (500+ rooftops) and Tesla’s founding investor to build AI for dealerships. Numa tackles the dealership communication crisis head-on. We’ve handled 20M calls for dealers in the last year (10% appointment related). Because Numa is a shared inbox for customer comms, we give dealership leaders unprecedented visibility into communications... and the accountability that comes with it. No more wondering how many customers are behind those red blinking lights on your phones and who hasn’t responded. With Numa, dealers respond faster. From 23 hrs average to under 20 min. We rescue thousands of ROs and millions of RO $ per year, per rooftop. Also, dealer service advisors love working in Numa. They learn and ramp faster and stay longer, saving dealerships countless $ in training, recruiting and lost productivity.
Offices: Oakland, CA 94607, US
The AI Operating System for Dealerships
Numa is the AI Customer Operations System built for automotive dealerships. We fix why calls go uanswered, why advisors & reps spend their day on status updates instead of selling, why managers get blindsided by bad CSI reviews, and why every department operates in its own silo. Numa's AI agents answer and route every call, book appointments automatically, send proactive RO status updates, flag heat cases before CSI takes the hit, follow up on declined services and equity opportunities, and give managers full visibility into every customer communication across every department. All min one inbox and one shared context. Numa is the only auto dealership AI trusted by 1000+ dealers. Numa is also the only dealership AI that blends Silicon Valley DNA with Automotive DNA. Silicon Valley serial entrepreneurs, 50+ AI / Machine Learning & PhD Engineers and 150+ years combined of dealership GM experience. It’s like if Roger Penske and Steve Jobs joined forces to raise $50M from Google, Mitsui (500+ rooftops) and Tesla’s founding investor to build AI for dealerships. Numa tackles the dealership communication crisis head-on. We’ve handled 20M calls for dealers in the last year (10% appointment related). Because Numa is a shared inbox for customer comms, we give dealership leaders unprecedented visibility into communications... and the accountability that comes with it. No more wondering how many customers are behind those red blinking lights on your phones and who hasn’t responded. With Numa, dealers respond faster. From 23 hrs average to under 20 min. We rescue thousands of ROs and millions of RO $ per year, per rooftop. Also, dealer service advisors love working in Numa. They learn and ramp faster and stay longer, saving dealerships countless $ in training, recruiting and lost productivity.
Offices: Oakland, CA 94607, US
