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Skills: Customer service, Cash reconciliation, Bank deposits, Loss prevention, Team leadership
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The Retail Key Holder manages daily store operations, including opening and closing procedures, cash handling, and security checks. They also support the management team by training staff, maintaining store standards, and driving sales initiatives.
Requirements
Candidates should have a high school diploma or equivalent. Preferred qualifications include at least one year of retail management experience and six months of supervisory experience.
Full job description
Description
The Retail Key Holder will be an integral part of the store's daily operations, responsible for ensuring a positive shopping experience for customers. The Key Holder supports team leads and store management by performing opening and closing operations, including security checks, administrative tasks, and deposit management.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other responsibilities may be assigned):
Maintain a consistent high level of customer service and productivity working both on the sales floor and in production
Participate in training new employees
Performs all opening/ closing duties, including cash reconciliation, bank deposits, safety inspections, etc.
Maintain an open and positive relationship with store management team.
Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly.
Maintain employee attitude and morale by recognizing co-worker’s performance and service; inspire employees so that each person contributes to the productivity of the store.
Process damaged and defective goods in a timely and accurate manner.
Protect company assets by following and loss prevention procedures; train staff on same.
Models and ensures all policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed
Works as a part of a high-perming team to achieve store’s sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as (MOD)
Other duties as assigned.
Requirements
EDUCATION and/or EXPERIENCE:High School Diploma or equivalent and 1 year of retail management and 6 months of supervisory experiences is preferred.
PHYSICAL DEMANDS:
Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.
Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising.
Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
Ability to safely lift boxes up to 55 lbs.
We believe great work deserves great perks. At Planet Aid, we’ve got you covered with benefits that support both your life and your future:
Time to recharge: Enjoy 2 weeks of paid vacation, 7 paid holidays, plus 2 floating holidays you can use when you want!
Health comes first:Medical, dental, and vision insurance — and we cover 80% of the premium!
Plan for the future:401(k) with company match up to 3%!
Planet Aid is a 501(c)3 nonprofit organization that collects and recycles used clothes and shoes and supports international development projects. Our clothes collection boxes can be found across many major metropolitan areas of the United States, helping to save resources and lessen environmental impacts by reducing waste. Planet Aid supports community-based projects that improve health, increase income, aid vulnerable children, train teachers, and enhance the overall quality of life for people across the globe.
Offices: 6730 Santa Barbara Court, Elkridge, MD 21075, US · 47 Sumner Street, Milford, MA 01757, US
Clothes Collection and RecyclingInternational Developmentand Training and Capacity BuildingNon ProfitAssociationCivic, Welfare & Social ServicesNon-profit and NGO