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The role involves providing objective assurance on operational processes and controls specifically related to SAR reporting. The specialist will conduct risk-based reviews, identify weaknesses, and recommend continuous improvements to mitigate risks.
Candidates need at least 2 years of experience in QA related to BSA/AML or AML investigations. Proficiency in English and a strong understanding of SAR requirements and QA methodologies are essential.
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
As a Quality Assurance Specialist with a focus on SAR Reporting at Wise, you are responsible for providing expert, objective assurance on the quality and effectiveness of our operational processes and controls. Your core function is to ensure risks are identified, assessed and mitigated in line with policy requirements, and to identify weaknesses, assess risk materiality and report outcomes. You will apply your risk expertise and critical thinking to conduct holistic and detailed reviews in line with agreed methodologies and KPIs, and make recommendations to drive continuous improvement. This role plays an integral part in helping Wise achieve its mission of Money WIthout Borders, through effective and value-add assurance.
This is a role for specialist who has had experience with external suspicious activity reporting, regulatory compliance and FIUs.
Conduct holistic, risk-based reviews using test scripts and scorecards to assess risk outcomes, compliance with global and regional policies, relevant guidance and risk appetite.
Assess risk, materiality and root causes for each finding, providing clear and robust reasons aligned to policy compliance and/or risk mitigation.
Participate in calibration exercises to share findings, best practice and ensure consistent, correct decisions are made across the team.
Clearly communicate outcomes to stakeholders covering key risks, issues, root causes, and recommendations, maintaining robust records and audit trails.
Analyse, assess and communicate emerging themes and trends, recommending opportunities for continuous improvement.
When assigned, scope, plan, and execute root cause analysis or targeted investigations.
Contributes to team collaboration and knowledge sharing to enhance team capabilities.
Take a proactive approach to consistently achieving individual and team targets (KPIs, SLAs), demonstrating a strong commitment to both quality and speed. Meet deadlines, optimise processing times and take full ownership and accountability to deliver results.
Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach. This includes actively participating in meetings, training, and internal events to support broader team and company objectives.
Embody and uphold Wise’s values in daily interactions.
Professional experience: 2+ years of experience in QA related to BSA/AML or experience in AML Investigations or SAR Reporting. Strong understanding of BSA/AML regulations and SAR requirements
Fluent in English (written and verbal skills) with the ability to clearly articulate your thoughts and recommendations.
Self-Development: Takes ownership for personal development, including commitment to develop expertise through industry and trend analysis, regulatory insights, and emerging risk typologies.
Quality Assurance methodology: Good understanding of Quality Assurance methodologies and frameworks, including testing procedures, scoring criteria and root cause analysis. Applies consistent standards across all reviews.
Risk and Compliance expertise relevant to SAR Reporting, including the ability to identify and assess risks, interpret and apply policy requirements and guidance, and a good understanding of the regulatory environment applicable to the function.
Analytical Skills: Efficient at reviewing and investigating customer files, identifying missing information, issues, trends and root causes, using AI and data as appropriate.
Systems and Tools: Competent using case management systems, dashboards, AI tools to support case working and analysis. Understands automation, AI, and is comfortable working with evolving tools and technologies to enhance ways of working.
Critical thinking: Ability to critically assess information, demonstrate attention to detail, challenge assumptions, dig deeper where required, ask the right questions and connect data across different sources to make informed and risk-based decisions, explaining your rationale to ensure our QA outcomes can withstand audit and regulatory scrutiny.
Risk management: Uses facts, data, policy and risk frameworks to support conclusions and assess risk materiality ensuring decisions can be justified.
Documentation and communication skills: Clear, constructive and concise written and verbal skills, with ability to explain risks and issues in simple terms in a constructive and actionable manner.
Adaptability: Able to keep up with evolving requirements and ongoing changes impacting QA team, policy, guidance, processes and systems. Open to feedback and continuous improvement.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
160+ countries. 40+ currencies. Money for here, there and everywhere.
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cross-border payments network that will one day power money without borders for everyone, everywhere. However you use the platform, Wise is on a mission to make your life easier and save you money. Co-founded by Kristo Käärmann and Taavet Hinrikus, Wise launched in 2011 under its original name TransferWise. It is one of the world’s fastest growing, profitable technology companies and is dual listed on Nasdaq in the US (WSE) on the London Stock Exchange under the ticker, WISE. 19 million people and businesses use Wise globally. In fiscal year 2026, Wise supported around 19 million people and businesses, processing over $240 billion in cross-border transactions and saving customers over $3 billion. For customer queries: Please note that LinkedIn is not a Wise Customer Support channel. If you would like to hear from our Customer Support team, please see our Facebook, Twitter and Instagram pages. Login to access customer support: https://wise.com/login/ FB: https://www.facebook.com/Wise/ IG:https://www.instagram.com/wiseaccount/ TW:https://twitter.com/home
Offices: The Tea Building, 56 Shoreditch High Street, London, E1 6JJ, GB · W 26th Street, New York City, US · Váci út 80, Budapest, Budapest 1133, HU · Paya Lebar Link, Geylang, Central Region, SG · Veerenni 24, Tallinn, Harjumaa 10135, EE
