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Manufacturing Quality Technician Be a Part of a Revolutionary Change! At Philip Morris International (PMI), we're transforming our business to deliver a smoke-free future. Join a team committed to innovation, continuous …
Skills: Quality management systems, CAPA, Root cause analysis, Calibration, Data analysis
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$88k–$110k/yr
Full-time
professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
The Team Leader oversees the manufacturing quality team to ensure adherence to quality standards, compliance policies, and safety regulations. They are responsible for managing investigations, quality holds, and the maintenance of quality documentation and testing instruments.
Requirements
Candidates must have at least 3 years of experience in a regulated manufacturing environment and at least 1 year of direct leadership experience. A technical diploma or professional school certification is required, along with proficiency in quality tools and root cause analysis.
Full job description
Team Leader, Manufacturing Quality
At Philip Morris International (PMI), we are transforming our business to deliver a smoke-free future. The Team Leader, Manufacturing Quality, provides direct supervision to the manufacturing quality team, ensuring quality standards, compliance requirements, and quality principles are consistently applied across manufacturing operations.
Key Responsibilities
Ensure compliance with PMI policies, legal requirements, and Environmental, Health, Safety, and Sustainability standards.
Supervise and support manufacturing quality team members, including staffing and performance-related activities.
Coordinate sample availability and testing activities according to established sampling plans and control strategies.
Review controlled documents, including logbooks and production batch records.
Maintain and troubleshoot at-line quality instruments, including calibration verification and documentation.
Lead investigations of nonconformances, consumer complaints, and quality issues; implement corrective and preventive actions (CAPA).
Manage quality holds to prevent nonconforming materials or products from entering production.
Develop, review, and maintain procedures, work instructions, and quality documentation.
Train employees on quality processes and new methods.
Support quality engineering initiatives, validations, verifications, and manufacturing trials.
Qualifications
Technical diploma, professional school certification, or equivalent experience.
3+ years of experience in a fast-paced consumer goods or regulated manufacturing environment.
1+ year of direct leadership experience, or 2+ years leading projects or teams indirectly.
Knowledge of quality testing equipment, maintenance, and calibration.
Experience with quality tools, root cause analysis, and statistical methods.
Fluent in English.
Legally authorized to work in the United States.
Compensation
Annual Base Salary: $88,000 - $110,000
Open Sourcing Considerations
Must be legally authorized to work in the U.S.
International relocation assistance is not available.
Internal candidates with less than 12 months in their current role or on a Performance Improvement Plan must obtain manager approval before applying.
Agency employees should apply through PMI's external careers site.
Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities. For more information, please visit www.uspmi.com. Philip Morris International (PMI) is an Equal Opportunity Employer.
Related keywords
Manufacturing QualityQuality AssuranceComplianceEnvironmental Health and SafetySustainabilitySampling PlansControl StrategiesLogbooksProduction Batch RecordsCalibrationNonconformanceConsumer ComplaintsCAPAQuality HoldsWork InstructionsQuality Engineering
Philip Morris International (PMI) is a leading international consumer goods company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. Since 2008, PMI has invested more than USD 15 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. As of Q2 2025, PMI's smoke-free products were available for sale in 97 markets and smoke-free products accounted for approximately 41% of net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and aims to enhance life through the delivery of seamless health experiences. For more information, please visit www.pmi.com and www.pmiscience.com.
Our priority is to attract, support and keep with us diverse and unique individuals. Our global workforce of more than 69,000 people is one of our greatest strengths and the key to our success as a company. Our employees speak more than 80 languages and come from all corners of the world. PMI has also been certified as a “Global Top Employer” for the seventh consecutive year, in recognition of the high standards of excellence in our working environment and the exceptional development opportunities we offer. If you come into our offices or meet our people, you will quickly realize that at PMI everyone has the opportunity to make a difference and build phenomenal careers.
Offices: Avenue de Rhodanie 50, Lausanne, 1007, CH · 120 Park Avenue, New York, New York 10017, US · Quai JeanRenaud, 5, NEUCHATEL, 2000, CH · Quai Jeanrenaud 3, Neuchatel, NE 2000, CH · 10 Grove Mews, London, England W6 7, GB