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$20/hr–$24/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, 401k, Paid vacation time, Paid sick time
Posted 15d ago
Apply by Sep 12
~40 hrs/week
Responsibilities
The Customer Service Representative is responsible for providing exemplary service, demonstrating product features, and soliciting orders from customers. They also prepare estimates and bids while resolving discrepancies to ensure customer satisfaction.
Requirements
Candidates are required to have at least one year of sales support experience and intermediate computer skills. A high school degree or equivalent is preferred, along with experience in the construction industry.
Full job description
Job DetailsJob Location: Auburn TMP - Auburn, WA 98001Position Type: Full TimeSalary Range: $20.00 - $24.00 HourlyJob Shift: Day Taylor Metal Products is a leading manufacturer of high-end steel roofing and siding products. We have been in business for over 20 years and continue to grow each year. We always hold true to our motto, Quality Products, Exceptional Service.
We are seeking a Customer Service Representative to join our team. Customer Service Representatives are responsible for providing exemplary customer service experience for customers CSR’s are also responsible for ensuring that customers receive products that meet their quality and application expectations.
Essential Functions
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Recommend products to customers, based on customers' needs and interests. Answer customers' questions about products, prices, availability, product uses, and credit terms. Estimate or quote prices, credit or contract terms, warranties, and delivery dates. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Prepare drawings, estimates, and bids that meet specific customer needs. Resolve or clarify any errors and/or discrepancies with appropriate departments Demonstrate extensive product knowledge Support assigned Outside Sales Representatives Follow established administrative and clerical procedures Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures
Benefits
Medical, Dental, and Vision insurance Employer matching 401k
Paid Vacation Time
Paid Sick Time
Paid Holidays
Must pass a background check and drug screening for safety-sensitive positions.
Taylor metal is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, age, genetic information, protected veteran status, or any other unlawful factor and complies with all applicable laws including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).
All external services required will be sought out by Taylor Metal Products
Principals only – Recruiters, please do not contact Taylor Metal Products for services. No solicitations – Do NOT contact us with unsolicited services or offers
QualificationsQualifications
High school degree or equivalent preferred 1 yr.+ Sales Support exp. required Intermediate computer skills Construction Industry related exp. preferred
We can help you design exceptional metal roofing systems and metal siding systems. Since 1985, our products and local service have been highly regarded by hundreds of the top sheetmetal installers in Oregon, Washington, Idaho and California.
Offices: 4566 Ridge Dr NE, Salem, Oregon 97301, US · 5927 234th St SE, Woodinville, Washington 98072, US · 710 A St NW, 101, Auburn, Washington 98001, US · 5711 Perrin Ave, McClellan Park, California 95652, US · 4880 Felspar St., Riverside, California 92509, US