Receptionist- Onsite (Primary Need in Easton & Kent Island; Availability to Work at All Locations Required)
Annapolis, Maryland, United States · On-site
Mid level
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Sunrise Senior Living
Concierge
Annapolis, Maryland, United States · On-site
$16/hr–$19/hr
Entry level
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About HASI HASI is an investor in sustainable infrastructure assets advancing the energy transition. With more than $17 billion in managed assets, our investments are diversified across multiple asset classes, including …
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Annapolis, Maryland, United States · Remote Solely
$85k–$117k/yr
Senior+
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Job Details Under the day to day general direction of the Manager, the Front Office Receptionist handles and routes all incoming calls and greets patients and patient families. Additionally, the Receptionist is responsib…
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Other
high school
Posted 67d ago
~40 hrs/week
Responsibilities
The receptionist handles incoming calls, greets patients, and manages front office tasks including scheduling, registration, and insurance verification. They are also responsible for maintaining patient charts and collecting payments while ensuring compliance with HIPAA policies.
Requirements
Candidates must have a high school diploma or GED and at least two years of experience in a medical or healthcare business office. Proficiency in revenue cycle processes and knowledge of medical terminology are preferred.
Full job description
Job Details
Under the day to day general direction of the Manager, the Front Office Receptionist handles and routes all incoming calls and greets patients and patient families. Additionally, the Receptionist is responsible for insurance verification as needed, cash collections and the correct handling of patient charts. This is a cross-functional position which includes Front Desk, Scheduling and Receptionist duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives patients and visitors and provides assistance in scheduling appointments, patient registration, medical chart maintenance and the coordination of patient referrals.
Greets patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file.
Coordinates and schedules appointments.
Registers the patients, while ensuring that all demographic information is current.
Ensures that required documents are received and documented in the patient’s record, such as Physician orders, result of patient history and physical exams, advance directives, patient bill of rights and notice of ownership disclosure.
Creates, files and retrieves patient charts as needed, ensuring proper security measures are followed to maintain confidentiality of all patient information.
Answers non-medical questions and gives routine non-medical instructions.
Enter demographics of new patients, including insurance information, into the applicable system.
Ensures appropriate patient signatures are secured for the informed consents prior to service being rendered.
Ensures that referrals are available and, if required, coordinates the exchange of patient data with referral sources.
Answers incoming telephone calls, handling calls if applicable and otherwise routing calls to the appropriate party or taking messages.
Collects, verifies and enters the applicable system, all insurance and third-party resources for payment.
May coordinate insurance verification with insurance companies through online eligibility verification system on a case-by-case basis.
Communicates with patient regarding patient’s financial responsibility and collects money such as copayments for the procedures.
Conducts reminder calls prior to procedures.
May escort patients throughout the Center to ensure proper office flow.
Understands and abides by all HIPAA policies and procedures.
Maintains inventory of office supplies.
Performs other duties as requested or assigned. This role excludes performing any clinical tasks related to patient, to include assessment or evaluation of patient’s medical condition or providing clinical advice or medical care or recommendations.
Demonstrated knowledge of potential exposure to hazardous materials (i.e. patient body fluids, disinfectant chemicals) and location of SDS sheets.
United Surgical Partners International (USPI) is the largest ambulatory surgery platform in the country and operates ambulatory surgery centers and surgical hospitals. The company was founded in 1998 with a promise to deliver high-quality, lower-cost solutions to the communities it serves by forming collaborations with other like-minded institutions and physicians. USPI is part of Tenet Healthcare, which provides access to additional resources and a greater network of care. For more information, please visit www.uspi.com.
Offices: 14201 Dallas Pkwy, Dallas, Texas 75254, US
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