Transportation Jobs in Houston, TX (Now Hiring) — 2,242 open — Page 37
MSC Mediterranean Shipping Company
Client Support Specialist - Import VIP
Houston, Texas, United States · On-site
Mid level
Client Support Specialist - Import VIP MSC USA - Houston Are you passionate about providing world-class service to top-tier clients? Do you thrive in a dynamic, fast-paced environment where relationship management and op…
Skills: Account Management, Customer Service, Logistics, Relationship Management, Data Reporting
Domino's
Delivery Driver(08048) - 3607 Old Spanish Trail
Houston, Texas, United States · On-site
Entry level$1.3B raised
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Full-time
bachelor degree
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term Disability Insurance, Paid Parental Leave
Posted 15d ago
~40 hrs/week
Responsibilities
The Client Support Specialist serves as the primary touchpoint for VIP accounts, managing onboarding, logistics solutions, and ongoing relationship development. They are responsible for monitoring account performance, conducting business reviews, and resolving operational issues to ensure high-level service standards.
Requirements
Candidates should have 2-4 years of experience in account management or customer service and strong analytical skills. A bachelor's degree is preferred, along with proficiency in Microsoft Office and the ability to work in a fast-paced, on-site environment.
Full job description
Client Support Specialist - Import VIP
MSC USA - Houston
Are you passionate about providing world-class service to top-tier clients? Do you thrive in a dynamic, fast-paced environment where relationship management and operational excellence go hand in hand? We are seeking an experienced and motivated Import VIP Account Specialist to join our Houston, Texas team.
Reporting directly to the Import VIP Manager and collaborating closely with the Nationwide General Manager, Client Support Specialist will serve as the primary touchpoint for our most valued clients, providing personalized support and strategic account management.
Job Summary As a Client Support Specialist in Import VIP, you will be entrusted with nurturing and expanding relationships with assigned VIP accounts. Your role is to ensure each client receives the highest level of attention, efficient onboarding, and seamless logistics solutions. Taking full ownership of the customer experience, you will coordinate across multiple departments and respond proactively to operational challenges to uphold our standards of VIP service.
Key Responsibilities
VIP Customer Onboarding: Oversee and execute the onboarding process for VIP customers, collaborating with Finance, Tech, and Logistics teams to ensure all aspects of account setup are completed accurately and efficiently.
Terms & Conditions Management: Monitor and ensure all changes or updates to the agreed Terms & Conditions are executed in a timely and proper manner, keeping all stakeholders informed.
Quality Control & Reporting: Conduct daily quality control checks and reports' analysis. Coordinate with VIP Analysts and the Import VIP Management to address day-to-day activities based on complexity and priority.
Client Needs Assessment: Develop a deep understanding of each client's unique requirements. Communicate clients’ expectations to the Nationwide VIP Management and ensure that service deliverables align with the established VIP standards.
Performance Monitoring: Proactively monitor account performance metrics and identify operational issues or trends. Provide timely reporting and insights to the Import VIP Local Manager and Nationwide General Manager.
Cross-Departmental Collaboration: Work closely with internal teams to resolve account-specific matters and deliver seamless client experiences.
Operational Business Reviews: Conduct Operational Quarterly Business Reviews for assigned accounts to evaluate performance and identify areas for improvement.
Issue Resolution & Escalation: Serve as the first level of escalation for all customers’ issues or problems, addressing concerns promptly and professionally. Determine when further escalation is needed.
Relationship Management: Build, maintain, and strengthen long-term relationships with VIP accounts by providing attentive, personalized, and responsive service at every touchpoint.
Continuous Improvement: Identify opportunities to enhance processes, tools, and overall customer experience, contributing ideas to improve our VIP service offering.
This role requires working on-site in the office for five days a
week, from Monday to Friday. There is no option for fully remote or hybrid work
in this role, unless required off-site duties are being performed.
Qualifications & Key Competencies:
Bachelor’s degree (preferred but not required; equivalent experience considered).
Minimum of 2-4 years of experience in account management, customer service, or a similar role.
Demonstrated ability to manage high-value client relationships with professionalism and discretion.
Strong analytical skills and experience with data reporting, quality control, and process optimization.
Excellent communication and interpersonal skills, with a client-centric mindset.
Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to multitask, prioritize responsibilities, and adapt to evolving client needs in a fast-paced environment.
Experience collaborating with cross-functional teams and managing projects involving multiple stakeholders.
Problem-solving orientation with a proactive approach to issue identification and resolution.
What We Offer
Health Insurance
Dental & Vision Insurance
Life Insurance: one-time annual salary up to $50,000
Long Term Disability Insurance
Paid Parental Leave
Business Travel Insurance
Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
You will also have access to additional benefits, effective day one:
Short Term Disability Insurance
401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.
About Mediterranean Shipping Company (MSC)
Mediterranean Shipping Company (MSC), headquartered in
Geneva, Switzerland, is a global leader in transportation and logistics,
privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s
leading container shipping lines, MSC has 675 offices across 155 countries
worldwide, with the MSC Group employing over 200,000 people. The company has
evolved from a one vessel operation into a globally respected business with a
fleet of 800 vessels that provides timely delivery of goods and services to
customers of all industries and sizes. With access to an integrated network of road, rail,
air, and sea transport resources which stretches across the globe, the company
prides itself on delivering global service with local knowledge. MSC’s shipping
line sails on 300 trade routes and calls at 520 ports, carrying some 22.5
million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1970
Headquarters
Geneva
LinkedIn followers
1,598,595
MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
OUR SERVICES
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.
YOUR INDUSTRY
Bringing you industry-specific expertise; whatever you’re shipping, wherever you’re shipping it. MSC delivers a professional, efficient service tailored to the specific needs of your business. Our services are designed around you.
Offices: 12-14 Chemin Rieu, Geneva, 1208, CH
Containerised CargoBreakbulkProject and Out-of-gauge cargoIntermodalDry CargoInland deliveriesTruckingReefer CargoLogisticsand Containerized Cargo
Frequently asked questions
How many Transportation jobs are open in Houston, TX right now?
There are currently 2,242 open transportation positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Houston, TX?
Companies currently hiring include U-Haul, AutoZone, Domino's, O'Reilly Auto Parts, Driven Brands Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Houston, TX?
Yes — 115 of the 2242 open transportation positions offer remote or hybrid work (30 remote, 85 hybrid).
How do I apply for Transportation jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.