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Civil Engineering Draft Technician II - Department of Transportation
Baltimore, Maryland, United States · On-site
$46k–$76k/yr
Mid level
Salary Range: $46,336.00 - $75,523.00 USD Annually Hiring Salary Pay: $46,336.00 Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in …
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Skills: Mechanical Systems Maintenance, System Troubleshooting, Marine Repair, Technical Documentation Reading, Field Support
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$32/hr–$34/hr
Full-time
high school
Paid time off, Matching 401(k) plan, Paid Holidays, Tuition reimbursement, Health insurance, Dental insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The Planner I will conduct in-person rider surveys on transit vehicles to collect feedback on service quality and rider needs. They will also compile this data to assist project leadership in identifying trends and service improvement opportunities.
Requirements
Candidates must have a high school diploma or equivalent and strong verbal communication skills. The role requires the ability to work independently, manage multiple tasks, and maintain a professional demeanor while interacting with diverse populations.
Full job description
RK&K is seeking an outgoing, customer-focused individual to join our team as Planner I in support of the Maryland Transit Administration (MTA). In this role, you will engage directly with public transit riders on buses, Light Rail, Metro Subway, and MARC Train services to collect survey data and gather valuable feedback about their transit experience.
This position plays an important role in helping MTA understand rider needs, identify service improvements, and enhance the overall customer experience throughout the transit network.
Essential Functions
Conduct in-person rider surveys aboard transit vehicles and at transit facilities, ensuring professional and courteous interactions with customers.
Collect accurate and complete rider feedback regarding transit usage, satisfaction, service quality, and improvement opportunities.
Record survey responses and observations using established data collection methods and tools.
Organize and compile collected information to support project reporting and analysis.
Assist with identifying trends, recurring issues, and opportunities for enhancing transit services.
Communicate findings and field observations to project leadership in a timely and organized manner.
Represent RK&K and MTA professionally while interacting with riders from diverse backgrounds.
Adhere to project procedures, schedules, safety requirements, and quality standards.
Required Qualifications
High school diploma or equivalent.
Strong verbal communication and interpersonal skills.
Ability to engage confidently and professionally with the public.
Detail-oriented with strong organizational skills and accuracy in data collection.
Basic computer skills, including proficiency with Microsoft Office applications.
Ability to work independently and manage multiple tasks in a dynamic environment.
Reliable transportation and ability to work throughout the service area.
Flexibility to work varied hours, including weekends and evenings, to capture a representative sample of riders
Preferred Qualifications
Bilingual skills strongly preferred.
Experience conducting surveys, public outreach, customer service, community engagement, or data collection activities.
Familiarity with public transportation systems and transit operations.
Experience working with diverse populations in a public-facing role.
Other Duties This job description indicates the general nature and level of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required of the employee. Other duties are assigned as required.
What We Offer RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Matching 401(k) plan
Paid Holidays
Tuition reimbursement
Health, dental, vision, life, and disability insurances
Paid parental leave
Wellness programs and employee resource groups
Career Development
Much, much more!
Why RK&K? As a full service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K—Apply Today!
Pay Range: $32.00-$34.00 per hour - Final compensation is based on experience, skills, and qualifications.
RK&K is a full-service planning, engineering, environmental, and construction management/inspection firm serving a wide range of clients throughout the United States. Fueled by a talented and diversified staff of over 1,850 in strategically located offices, RK&K provides creative solutions to complex challenges that improve the quality of life in our communities. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Offices: 700 East Pratt Street, Suite 500, Baltimore, MD 21202, US · 7333 W Jefferson Ave, Suite 165, Lakewood, Colorado 80235, US · 31 Saulsbury Rd, Unit B, Dover, Delaware 19904, US · 20095 Office Circle, Georgetown, Delaware 19947, US · 750 Shipyard Dr, Suite 350, Wilmington, Delaware 19801, US
How many Transportation jobs are open in Baltimore, MD right now?
There are currently 541 open transportation positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Baltimore, MD?
Companies currently hiring include MileOne Autogroup, AECOM, Towne, City of Baltimore, Caliber, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Baltimore, MD?
Yes — 37 of the 541 open transportation positions offer remote or hybrid work (5 remote, 32 hybrid).
How do I apply for Transportation jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.