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Full-time
Paid Time Off, Employee Discount, Retirement Savings Plan, 401k With Matching Profit Sharing, Health Insurance, Life Insurance
Posted 10d ago
Apply by Jul 27
~36 hrs/week
Responsibilities
Provide friendly and efficient service to rental car customers, specifically managing the Emerald Aisle process and vehicle exchanges. Handle rental documentation, answer inquiries, and maintain a clean and professional counter environment.
Requirements
Must be at least 18 years old with a valid driver's license and authorization to work in the US. Requires a minimum of 2 years of customer service experience and basic proficiency in Microsoft Office.
Full job description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The pay for this position starts at $19.00 / hour.
This position is located at our Bakersfield Airport location at 3701 Wings Way STE 209, Bakersfield, CA 93308
We offer a robust Benefits Package including, but not limited to:
Paid time off
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
The schedule available:
Sunday: 2pm - 10:30pm
Monday: 2pm - 10:30pm
Tuesday: Off
Wednesday: Off
Thursday:2pm - 10:30pm
Friday:11am - 7:30pm / 2pm - 10:30pm
Saturday: 11am - 7:30pm / 2pm - 10:30pm
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
Identifies and attends to the customer by name, verifies rental agreement and reservation
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction
Provides all customers with undivided attention while assisting them
Prepares all rental and return documents accurately and completely
Offers all customers assistance with directions, maps, local area information and appropriate service information
Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges
Ensures that the return date and time on the rental agreement is accurate
Reviews all charges at the time of vehicle return
Prepares the Rental Agreement Folder with all required information
Answers the telephone in a friendly, helpful and prompt manner
Maintains the appearance of the rental counters and customer areas to present a neat and orderly image
Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition
Assists customers within the queue to minimize any wait time and provide the most efficient service possible
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have a minimum of 2 years experience handling customer service responsibilities
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license
Must be able to understand, read, write, and speak English
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.
Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Offices: 600 Corporate Park Drive, St. Louis, Missouri 63105, US
How much do Transportation jobs in California pay?
Based on 4245 listings with disclosed salaries, most transportation jobs in California pay between $73k–$200k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in California right now?
There are currently 16,702 open transportation positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in California?
Companies currently hiring include Domino's, AutoZone, Allied Universal, O'Reilly Auto Parts, Rivian, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in California?
Yes — 1186 of the 16702 open transportation positions offer remote or hybrid work (165 remote, 1021 hybrid).
How do I apply for Transportation jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.